- Albany Medical Center (Albany, NY)
- …The Tech Field Support will take ownership of issues escalated to them by Help Desk Techs and work to resolution utilizing all skills, experience, training, ... for all Albany Med employees during their interaction with the Albany Med Help Desk . The Tech Field Support acts as a liaison between the customers and… more
- TEKsystems (East Syracuse, NY)
- …and follow-up calls. Handle Service Desk calls routed from the central Help Desk in Greene, NY. Support desktop deployments, imaging, hardware replacements, ... the network. Use TeamViewer for remote support when necessary. Skills Troubleshooting, help desk support, service desk , Customer service, Technical support, … more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... technology systems for researching the answers to questions in a customer service, help desk or public information capacity may be substituted on the basis of… more
- Whitney Young Health Center (Albany, NY)
- …of emergency situations or data loss and monitor and implement security and disaster recovery planning. + Help Desk + Manage WYH help desk to assist in ... troubleshooting, identify root cause, and provide technical support to assure help - desk functions are provided in an effective manner to all WYH network users.… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... technology systems for researching the answers to questions in a customer service, help desk or public information capacity may be substituted on the basis of… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... technology systems for researching the answers to questions in a customer service, help desk or public information capacity may be substituted on the basis of… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- …Technology Reports To: IT Helpdesk Supervisor FLSA Status: Non - Exempt SUMMARY: The Help Desk Technician's role is to ensure proper computer operation so that ... problem or issue. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule problems. Escalate problems (when required) to… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... technology systems for researching the answers to questions in a customer service, help desk or public information capacity may be substituted on the basis of… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... technology systems for researching the answers to questions in a customer service, help desk or public information capacity may be substituted on the basis of… more
- Amazon (New York, NY)
- …the US, LatAM, and Europe. In addition to leading your team, you will help shape strategy and support the broader BD organization to operate more efficiently and ... for unlimited, on-demand access to 100 million songs, including millions in HD , Ultra HD , and spatial audio; and anyone can listen for free by downloading… more