- Leader Communications Inc. (Portsmouth, VA)
- …+ SECURITY CLEARANCE REQUIREMENTS: Secret Skill & Certification Requirements + IT Help Desk support + Remedy + Hardware/Software support + User/permissions ... not limited to the following: + Providing desktop support and service desk operations, including troubleshooting hardware and software issues across Windows and… more
- Amentum (Fort Belvoir, VA)
- …Reports will include information on organizations and users requesting access. * Answer M3 Help Desk phone line and check voicemail. * Monitor DCD Access Mailbox ... **Your Impact:** Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. Amentum is seeking a **Mid Access… more
- General Dynamics Information Technology (Chantilly, VA)
- …products or services. + Record events, problems, status information, and resolutions in the help desk system. + Potentially, surge to assist with manual testing ... At GDIT, people are our differentiator. As a Technical Support Specialist, you will help ensure the mission is never interrupted. Our work depends on a Technical… more
- Exeter Government Services, LLC (Newport News, VA)
- …This contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support. Preference in hiring will be afforded to applicants ... techniques, and tools (ie, RoboHelp, which was used in developing current Help features). Web Designer should have three or more years' experience designing… more
- CACI International (VA)
- …of responsibility. + Experience reviewing both functional and technical specifications* Experience with Help Desk management and ticket analysis. + Must be a US ... Citizen and able to obtain an IT-II background investigation. **Desired skills:** + Experience with Agile Software Development methodology. + Agile Scrum, ITIL certifications. + Experience with DevSecOps best practices. - ** ** **What You Can Expect:** **A… more
- V2X (Virginia Beach, VA)
- …with the administration of DOD C4ISR systems and networks which includes 24/7/365 help desk support or on-site technical support. + Other Requirements: + ... This position requires the ability to obtain and hold a DOD TOP SECRET (T5) / SCI clearance. + US Citizenship is required as this position will require access to US-Only data systems. + Must be able to obtain a US Passport for international travel. + Must be… more
- Leidos (Chantilly, VA)
- …managing day-to-day tasks reliably. **Preferred Qualifications** + Experience in technical support, help desk , or product support roles. + Familiarity with ... standard operating procedures (SOPs) and the ability to develop or update service guides and repair protocols. + Working knowledge of CRM or case management systems (eg, Salesforce, Zendesk). + Experience in report writing and maintaining service records for… more
- Exeter Government Services, LLC (Newport News, VA)
- …This contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support. Preference in hiring will be afforded to applicants ... with current or prior experience providing technical support services to the T PO ATIS . Primary Responsibilities: The Information Systems Training Specialist organizes and conducts moderately complex training and educational programs for information systems… more
- Tyto Athene (Fort Belvoir, VA)
- …OKTA SSO integrations. + Provide Tier III support and work with Desktop Support/ Help Desk personnel, both internal and external (vendors), to provide resolutions ... of an integrated team including cybersecurity specialists, network engineers, service desk analysts, and other personnel. Applicant should be multi-disciplined with… more
- Deloitte (Rosslyn, VA)
- …tools, performing system integrations, leading discovery, conducting testing, supporting training and help desk , and developing reports and dashboard * Must be ... education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission… more