- Stellar Innovations (Richmond, VA)
- …Certification. + MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be achieved after starting ... by completing a free online course. + US citizenship is mandatory. SIS, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual… more
- SAIC (Arlington, VA)
- …in managing CI/CD pipelines, including monitoring multiple tools and JIRA help desk queues. **Qualifications** **Required Skills/Experience:** + IAT Level ... III Certification (eg. CASP+, CCNP Security, CISA, CISSP, CCSP). + Familiarity with CI/CD pipelines, build tools (NPM, Maven, etc.), SCA tools (SonarQube, Fortify, etc.), Docker image creation, and Kubernetes container deployments. + Bachelor's Degree and 9… more
- General Dynamics Information Technology (Chantilly, VA)
- …products or services. + Record events, problems, status information, and resolutions in the help desk system. + Potentially, surge to assist with manual testing ... At GDIT, people are our differentiator. As a Technical Support Specialist, you will help ensure the mission is never interrupted. Our work depends on a Technical… more
- ManTech (Mclean, VA)
- …Administrator (DMA) certification + 4+ years of experience providing technical support in a help desk , service desk , or incident management role. + ... Candidates should bring a strong background in IT troubleshooting and customer service, with experience supporting a broad range of technologies. + Proven ability to troubleshoot and resolve technical issues involving computer hardware, software, networks, and… more
- NTT DATA North America (Alexandria, VA)
- …years of experience working with government employees to define performance measures for a help desk /service desk + 10 years of experience providing ... of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us… more
- ManTech (Herndon, VA)
- …is required: ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity with Agile ... degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on...+ 4+ years of hands-on leadership experience in service desk support and operations. + One of the following… more
- SJ Technologies Inc (Quantico, VA)
- …in Atlassian Tools (Jira, Confluence). This role is pivotal in resolving complex help - desk escalations. The role is also critical during degradation in service ... (outage), when rapid triage, troubleshooting, documentation of Courses of Action, and application of the intervention or remedy is needed from a professional that can operate transparently with the client under near term pressure, even if the normal… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …and reporting. * Software development life cycle * O&M support * Help Desk experience Desired qualifications/non-essential skills required: * Project Management ... Professional (PMP) * IT Infrastructure Library (ITIL 4) * Certified Transition Manager (CTM) CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various… more
- Acclaim Technical Services (Herndon, VA)
- …+ VoIP Telephone Installation experience. + Related work experience in a technical help desk position and IT hardware and cabling installation. + IAT ... III certification. + Experience with ServiceNow ITSM & ITOM. + ITIL(R) v4 Foundation, or higher, certification. Security Clearance Requirements: + Current/active TS/SCI with Polygraph. Physical Requirements: + Must be able to remain in a stationary position… more
- Quality Technology Services, LLC (Ashburn, VA)
- …+ Associates degree or equivalent professional experience + Two or more years of help desk , technical support, or desktop support experience + One or more ... years of experience & knowledge of Windows 7/10, MSOffice, network connectivity, printer installation and mapping, etc. + Demonstrated expertise in standard workplace applications, including but not limited to Microsoft Office, Office 365,Visio, Project,… more