- Lockheed Martin (Herndon, VA)
- …\- Experience with Red Hat Enterprise Linux or similar distros \- Prior Help Desk or technical customer service experience \- Experience with systems ... consideration\.** At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges\. Our… more
- Amentum (Fort Belvoir, VA)
- …Reports will include information on organizations and users requesting access. + Answer M3 Help Desk phone line and check voicemail. + Monitor DCD Access Mailbox ... across multiple networks and respond within 2 hours during normal business hours. + Manage and update the Army Intelligence Access Solutions website on JWICS. This site provides Army users with instructions, TTPs, and information to gain access to appropriate… more
- EMCOR Group (Arlington, VA)
- …JDE, creating timesheets (SmartSheet), creating and managing PM Schedules (LM Buildings), help desk tickets (Cherwell) and other applications used in day-to-day ... genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services… more
- Bilfinger Industrial Services Inc. (Reston, VA)
- …Nearest Major Market:Washington DC Job Segment: Project Manager, Construction, Help Desk , Information Technology, Manager, Technology, Engineering, Management ... client expectations. Our performance is what has helped, and continues to help forge strong partnerships, which are strengthened over time. Driven by integrity… more
- Acclaim Technical Services (Mclean, VA)
- …computer printer. PREFFERD SKILLS: + Related work experience in a technical help desk position + Special non-commercial systems administrator experience (access ... management/file transfer) IAT Level II certification. + Experience with ServiceNow ITSM & ITBM. + Prior experience managing projects from low-mid complexity. + ITIL(R) v4 Foundation, or higher, certification Equal Employment Opportunity / Affirmative Action… more
- TRIAEM, LLC (Springfield, VA)
- …problem tickets and coordinate problem fixes with the administrative tool administrators and NGA Help Desk . + Track and status MC&G PEO problem tickets for the ... administrative tools. + Provide limited MC&G PEO customer support to use the administrative tools, and refer customers to tool administrator resources for more in-depth training. + Identifying and documenting Weekly Activity Report (WAR) inputs. Clearance +… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …in requirements development, programming, software testing, technical writing, customer call support ( Help Desk ) desired. **Other Job Specific Skills** + Proven ... experience in QA test script writing and software UAT and ORT testing. + Proactive approach to gathering what is needed to write test scripts and perform testing. + Critical thinking skills to determine what needs tested, if different approaches are needed, if… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …Required:** None **Job Family:** Systems Administration **Skills:** IT Help Desk ,Linux,Microsoft (MS) Active Directory (AD),System Administration,Windows ... escalated technical issues effectively and efficiently. + Respond to service desk escalations using tools like **ServiceNow** or **NETS** ; provide documentation… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …more operating systems. + Understand all the different systems that are monitored in the help desk and the Tier level responsibilities for the systems. + Provide ... IT Service Management functions and first level troubleshooting to all customers. + Use procedures to perform identification, troubleshooting, and diagnosis of failures and restore system capability to operations. + Analyze, diagnose, and isolate failures to… more
- Electrosoft (Quantico, VA)
- …closely with the Local Registration Authority (LRA), Trusted Agents (TAs), and the PKI Help Desk to support users and resolve issues. + Support classified and ... unclassified networks (eg, NIPRNet, SIPRNet) by managing certificates for systems and user identities. + Participate in PKI-related policy reviews, compliance reporting, and continuous process improvement. + Protect Controlled Unclassified Information (CUI)… more