- Amentum (Dahlgren, VA)
- …duties include:** + Effective and efficient problem solving, collaborating with the help - desk to resolve on-site technical issues, fostering open communication ... with clients, scheduling installations, guiding new equipment deployment, and hardware/network troubleshooting. **Minium Qualifications and Skills:** + Six (6) months of experience in Information Technology or an information technology training certificate. +… more
- Exeter Government Services, LLC (Newport News, VA)
- …This contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support. Preference in hiring will be afforded to applicants ... with current or prior experience providing technical support services to the T PO ATIS . Primary Responsibilities: The Program Manager (PM) will be the point of contact with the Contracting Officer, and/or his or her representative, and shall coordinate all of… more
- Leidos (Chantilly, VA)
- …Strong troubleshooting skills on Cisco routers and switches. + Familiarity with Web Help Desk ticketing system. + Network+ certification or equivalent is ... required. + Ability to perform detailed syslog analysis and manage network interface statuses. **Desired Qualifications** + Additional certifications such as CCNA, CCNP, Security+, or CISSP. + Experience with virtualization technologies and cloud networking… more
- CBRE (Chesapeake, VA)
- …aspects of operations, including preventative maintenance (PM), reactive maintenance, vendor services, help desk operation, soft service delivery where in scope, ... and extra works. *Ensure optimum staffing structures operate across the account, balancing cost reduction with the delivery of service excellence and employee satisfaction. Ensure structure supports peaks and troughs in workload, and disaster recovery. *Ensure… more
- Chenega Corporation (Oakton, VA)
- …and documentation of results. + Provides advice and training to end-users and help desk personnel. + Maintains current knowledge of relevant technologies as ... interests of our nation. SecuriGence is seeking an experienced Systems Administrator to help contribute to our success. If you enjoy working in a fast-paced… more
- Intelligent Waves (Reston, VA)
- …experience, or Master's degree with 6-10 years of relevant experience in network operations, help desk , or IT support, or an equivalent combination of education, ... training, and experience + Proficiency in network fundamentals, including TCP/IP, DNS, DHCP, VPNs, firewalls, and related protocols + Familiarity with monitoring tools such as SolarWinds, Nagios, or Splunk + Strong problem-solving abilities with a proven… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …in the following: At least one specialized application, such as, Asset Management, Help Desk Software, Identity Management, etc., that support an end user ... environment in areas such as but not limited to Identity Management Service Desk applications Asset Management etc. Serves as a liaison between the Helpdesk system… more
- ManTech (Herndon, VA)
- …is required: ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity with Agile ... degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on...+ 4+ years of hands-on leadership experience in service desk support and operations. + One of the following… more
- CACI International (Sterling, VA)
- …+ Provide internal consulting, technical guidance, information, and support to application developers, help desk , and field support staff + Assist in internal ... training programs + Provide Tier IV escalation support of CBP's Enterprise Wide Area Network Infrastructure + Troubleshoot multiple MPLS networks in a highly secure environment **You have:** + Must be a US Citizen with the ability to pass CBP background… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include...requests for IT support as part of a Service Desk operation + Ensure all time reporting and other… more
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