- ManTech (Herndon, VA)
- …is required: ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity with Agile ... degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of leadership...management. + 4+ years of leadership experience in service desk support and operations. + One of the following… more
- Parsons Corporation (Herndon, VA)
- …Bring:** + VoIP Telephone Installation experience. + Related work experience in a technical help desk position and IT hardware and cabling installation. + IAT ... III certification. + Experience with ServiceNow ITSM & ITOM. + ITIL(R) v4 Foundation, or higher, certification. **Security Clearance Requirements:** + Current/active TS/SCI with Full Scope Polygraph. **Physical Requirements:** + Must be able to remain in a… more
- Stellar Innovations (Richmond, VA)
- …Certification. + MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be achieved after starting ... by completing a free online course. + US citizenship is mandatory. SIS, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …and reporting. * Software development life cycle * O&M support * Help Desk experience Desired qualifications/non-essential skills required: * Project Management ... Professional (PMP) * IT Infrastructure Library (ITIL 4) * Certified Transition Manager (CTM) CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various… more
- Acclaim Technical Services (Herndon, VA)
- …+ VoIP Telephone Installation experience. + Related work experience in a technical help desk position and IT hardware and cabling installation. + IAT ... III certification. + Experience with ServiceNow ITSM & ITOM. + ITIL(R) v4 Foundation, or higher, certification. Security Clearance Requirements: + Current/active TS/SCI with Polygraph. Physical Requirements: + Must be able to remain in a stationary position… more
- NVR (Reston, VA)
- …and cost efficiency. . Investigate and resolve complex system issues escalated from the Help Desk or identified during design and development phases. . Stay up ... to date with emerging Azure technologies and industry best practices to drive innovation and continuous improvement. . Create and maintain comprehensive system documentation, including requirements, architecture diagrams, design specifications, and test plans.… more
- Leidos (Vienna, VA)
- …of government systems interconnects + Ensure Security compliance requirements + Provide on-site tiered help desk support to user base + Will work onsite in a ... SCIFwith operational pager/cell phone duty rotation + Contribute technical insights to guide the system's cloud hosting strategy + Develop monitoring dashboards to alert on software operational status + Metrics, performance reporting, system health and status… more
- TekSynap (Springfield, VA)
- …and termination of employment. **Job Locations** _US-VA-Ashburn | US-VA-Springfield_ **ID** _2025-8249_ **Category** _Technical Support/ Help Desk_ **Type** _Regular ... The Power BI analyst will work closely with stakeholders across the organization to gather requirements, transform data, and deliver high-quality visual reports and dashboards that drive decision-making. Responsible for designing and developing interactive… more
- TekSynap (Ashburn, VA)
- …and termination of employment. **Job Locations** _US-VA-Ashburn | US-VA-Springfield_ **ID** _2025-8248_ **Category** _Technical Support/ Help Desk_ **Type** _Regular ... **Responsibilities & Qualifications** **RESPONSIBILITIES** Information System Security Officer (ISSO) acts as the Designated Person(s) assigned to one or more existing FISMA Systems of Record as well as new IT Systems that are slated as new work products to… more
- TekSynap (Springfield, VA)
- …Background Investigation is required **Job Locations** _US-VA-Ashburn | US-VA-Springfield_ **ID** _2025-8250_ **Category** _Technical Support/ Help Desk_ **Type** ... Responsible for making temporary solutions (workarounds) available to incident management and for managing the development of final solutions for known errors. Responsible for performing trend analysis of incidents to prevent future incidents from happening.… more