- CACI International (VA)
- …on the network according to security policy. * Provide support with escalated help desk requests. * Perform typical system administrator activities. * Review ... must reside and perform all work within the United States. **Responsibilities:** * Help develop, document, communicate, and enforce a network technology policy. * Be… more
- NANA Regional Corporation (Alexandria, VA)
- …and cybersecurity standards. + Collaborate with program management, application support, and help desk teams to troubleshoot and resolve complex infrastructure ... issues. + Provide subject matter expertise on current and emerging technologies, recommending innovations to enhance operational performance and cost efficiency. + Direct infrastructure integration efforts for commercially available and custom-developed… more
- Imagine One Technology & Management (Norfolk, VA)
- …Support - hosted environment operations. + System Administration - sys admin, help desk support, trouble ticket resolution. + Scaled Agile Framework ... (SAFe) certifications + Project Management Professional (PMP) certification **Educational Requirements:** + Master's Degree preferred in an IT field preferred. Bachelor's Degree will be substituted for additional years of experience. **Security Requirements:**… more
- Kuehne+Nagel (Dulles, VA)
- …of the online application process due to a disability, please contact the Employee Services HR Help Desk at ### during the hours of 8:00am - 5:00pm EST; Monday ... As an Insurance professional at Nacora Insurance Brokerage, your job is to help individuals and companies manage and mitigate risks associated with their supply… more
- Reynolds & Reynolds (Fairfax, VA)
- …responsibilities include: effective and efficient problem solving, collaborating with the help - desk to resolve on-site technical issues, fostering open ... communication with clients, scheduling client installations, guiding new equipment deployment, and hardware\/network troubleshooting. If you are a customer service oriented IT professional, we encourage you to apply today!PREFERRED QUALIFICATIONS: - Experience… more
- CACI International (Arlington, VA)
- …and resolution of any network faults on the customer networks using the help desk ticketing software and tracking to completion. + Provide extensive ... troubleshooting and testing of video conferencing audiovisual equipment (multimedia, audiovisual, projection systems, displays, cameras, microphones, integrated A/V systems, streaming technologies, etc.) + Address and troubleshoot customer issues received via… more
- IBM (Reston, VA)
- …distributing fixes and patches across the network. Proactively monitoring and resolving help desk tickets. * Technical Solution Workshops: Conducting and ... bring together all the necessary technology and services to help customers solve their most challenging problems. Working in...surrounded by bright minds and keen co-creators-always willing to help and be helped-as you apply passion to work… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …**Minimum Qualifications:** + 0-2 years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service or public relations ... issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Leidos (Chantilly, VA)
- …managing day-to-day tasks reliably. **Preferred Qualifications** + Experience in technical support, help desk , or product support roles. + Familiarity with ... standard operating procedures (SOPs) and the ability to develop or update service guides and repair protocols. + Working knowledge of CRM or case management systems (eg, Salesforce, Zendesk). + Experience in report writing and maintaining service records for… more
- Bilfinger Industrial Services Inc. (Hampton, VA)
- …Bilfinger Operations Nearest Major Market:Hampton Roads Job Segment: Construction, Help Desk , Information Technology, Engineer, Manager, Engineering, Technology, ... client expectations. Our performance is what has helped, and continues to help forge strong partnerships, which are strengthened over time. Driven by integrity… more