- TekSynap (Ashburn, VA)
- …compensation, benefits, and termination of employment. **Job Locations** _US-VA-Ashburn_ **ID** _2025-8029_ **Category** _Technical Support/ Help Desk_ **Type** ... Lead the Cyber Threat Hunt team to propose corrective actions and inform the necessary parties of security issues, reportable offenses, or cybersecurity best practices. Assist Cyber Threat Hunt (CTH) with prioritizing cyber threat actor tactics, techniques,… more
- TekSynap (Ashburn, VA)
- …compensation, benefits, and termination of employment. **Job Locations** _US-VA-Ashburn_ **ID** _2025-8024_ **Category** _Technical Support/ Help Desk_ **Type** ... Advising and assisting with maintenance and engineering of the SOC infrastructure to include hardware and software for managing the lifecycle of all changes with minimum disruption to SOC services as well as ensure adaptability. Provide Security Modernization… more
- Chenega Corporation (Fort Belvoir, VA)
- …Tier 2 level customer support functions. + Submit all initial IT requests to the Help Desk and monitor the progress of the requestor. + Utilize acquired ... satisfaction. + Assign tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated sites. + Ensure relationship… more
- Systems Engineering Solutions Corporation (Chantilly, VA)
- …relevant field . Previous project management experience. . Previous experience supporting help desk functions. . Previous technical writing experience. . ... leverage a myriad of tools and applications needed to help illustrate the totality of the criminal activity and...support refers to a broad range of services to help the Government operate efficiently and effectively. Services include… more
- V2X (Reston, VA)
- …Experience utilizing Microsoft Office products (Required) + Familiarity with the National Help Desk Service Manager (NHDSM) Tool (Desired) + Strong organization ... skills + Ability to work effectively in a team environment + Excellent communication and inter-personal skills + Monthly Travel to GA and/or CA required. + What We Bring + At V2X we strive to be market competitive in our total reward offerings. + The… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …by the BEA, OSD electronic commerce metrics, post-production support metrics, and help desk ticket resolution metrics. Provide Performance Metrics Dashboards. ... Provides post-implementation customer support and conduct outreach to facilitate accurate and timely post-production processing. Shares knowledge and plans on new business processes with internal teams. **Required qualifications to be successful in this… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- … help using Oracle User Productivity Kit (UPK) tool. Ensure DAI Help Desk support contractor staff is trained. Configure Commercial Off-The-Shelf (COTS) ... application software. Conduct requirements definition, design, and deployment of custom code. Provide development services including design, programming, and installation/deployment. Support Oracle E-Business Suite (EBS) modules and reporting. Maintain… more