- Robert Half Technology (Mclean, VA)
- Description We are looking for a dedicated Help Desk Analyst I to join our team on a long-term contract basis. This role involves providing technical support to ... support capabilities. Requirements * Minimum of 2 years of experience in a help desk or technical support role. * Proficiency in Active Directory and Microsoft… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Help Desk Technician provides on-site technical support for end users at a secure government healthcare facility in Bethesda, Maryland. ... considered. + 1-3 years of experience providing IT support in a help desk or desktop support environment. + Working knowledge of Microsoft Windows operating… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and Desktop Support is… more
- CGI Technologies and Solutions, Inc. (Quantico, VA)
- **DAI Help Desk Support- Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Quantico **Position ID:** ... and maintain DAI Business Process and Architecture materials, including SOPs and desk guides. - Support System Change Request processes, including documentation and… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- SAIC (Quantico, VA)
- …cabling, external data storage devices, and network interface devices. In coordination with desk side support and service desk resource teams, provides IT ... technical support by assigning or dispatching the appropriate resource to troubleshoot and isolate IT technical issues and outages ensuring minimal impact to users. + Coordinates, resolves, and closes service requests beyond first call resolution. + Handles… more
- Huntington Ingalls Industries (Springfield, VA)
- …+ AA or other 2 year technical degree in related discipline and 1 year related experience. HS + 3 years related experience may be substituted for AA degree. + Active ... TS/SCI government security clearance required to star Preferred: Bonus Points For + Relevant industry certifications (as applicable) + Prior experience in defense, aerospace, or government contracting + Proficiency with specialized tools or software aligned to… more
- V2X (Springfield, VA)
- …Responsibilities What You'll Do: Providing communications support NGA Human Development ( HD ) Directorate. The individual will be matrixed to one of five ... HD offices providing communication support while aligning to HD communication guidance. Specifically, the Corporate Communications Officer will support the Human… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …deliver state-of-the-art capabilities. The Helpdesk Manager oversees the daily operations of a help desk or IT support team, ensuring efficient and effective ... duties and responsibilities:** * Team Management: o Supervising, training, and mentoring help desk staff. o Managing schedules, performance, and workload… more
- CACI International (Ashburn, VA)
- …and maintain knowledge base articles, training materials, and documentation for the help desk team. Define and strategize Incident, Knowledge, and Problem ... tickets in a timely manner. + Act as a liaison between the help desk and enterprise clients, ensuring clear communication and high customer satisfaction. + Lead… more