- CACI International (Chesapeake, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Public Trust Employee Type: Regular ... None Type of Travel: None * * * CACI is seeking a ** Help Desk Specialist** to support a DOD Travel contract. **Responsibilities:** + Provides assistance to… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Functional/Business Analyst - Help Desk ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax **Position ... estimate of the current range is $54,400- $120,000.00 **Skills:** + Help Desk /IT Services + Knowledge Management + Communications Management **What you can… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Manager** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir **Position ... using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained. -Configure Commercial Off-The-Shelf (COTS) application… more
- SAIC (VA)
- …SAIC is currently seeking an experienced, motivated, career and customer service-oriented Tier I Help Desk Analyst (Mid Level) to join our team to begin an ... exciting and challenging career with SAIC. **Duties:** + Responds to and diagnoses problems through discussion with users. + Ensures a timely process through which problems are controlled. Includes problem recognition, research, isolation, resolution, and… more
- ENS Solutions (Springfield, VA)
- …Accurately logs and tracks open tickets, maintains clear documentation, and learns help desk protocols and escalation procedures while gaining foundational ... experience. Requirements + Bachelor's Degree and 2+ years of relevant experience. + Must have an Active TS/SCI : willingness to obtain and maintain a CI Poly. Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly… more
- Robert Half Technology (Richmond, VA)
- …+ Education: High School Diploma or equivalent + Experience: + 2-4 years of Service Desk or Help Desk experience + 1 year of desktop administration ... procedures. + Review and implement new processes; ensure Service Desk staff are trained accordingly. + Strive to meet...and applications. + Monitor and act on dispatched Service Desk tickets. + Escalate unresolved issues to the Supervisor… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- ABC Imaging (Annandale, VA)
- …and Shanghai. One Stop Solution. We are currently seeking a proactive and experienced IT Help Desk Support Specialist who can become an integral member of our ... team. Responsibilities include: + Level 2 technical support with Apple Mac's and Windows based computers and servers + Install operating systems, migrations, upgrades, etc. + Install and maintain virtual machines + Setup new or move existing computer hardware… more
- Insight Global (Alexandria, VA)
- Job Description Service Desk /Desktop Support Specialist Provide systems administration support to cross-functional product development teams. Prepare detailed ... systems administration plans and level of effort estimates for meeting product roadmap release requirements. Detect, diagnose, isolate and correct device operational failures. Support Incident and Problem Management activities with device expertise and… more
- V2X (Springfield, VA)
- …Responsibilities What You'll Do: Providing communications support NGA Human Development ( HD ) Directorate. The individual will be matrixed to one of five ... HD offices providing communication support while aligning to HD communication guidance. Specifically, the Corporate Communications Officer will support the Human… more