- Canon USA & Affiliates (Richmond, VA)
- …The first point of contact for regular LMS users with LMS problems will be the CMSU IT Help Desk . Questions not able to be answered by the IT Help Desk ... are escalated to the LMS Administrator. The first point of contact for LMS managers with product support questions is the LMS administrator. The LMS administrator is the primary person responsible for interfacing with CMSU IT and with the LMS vendor for… more
- DMS International (Virginia Beach, VA)
- …+ Assisting users with general computer problems and coordinate with the NMCI Help Desk and Base Operations personnel when additional assistance is required, ... + Assisting users with general computer problems and coordinate with NMCI Help Desk and Base Operations personnel when additional assistance is required, +… more
- SAIC (Reston, VA)
- …the following task areas: + Program and Task Management + Customer Experience, including Help Desk and Deskside Support + Cloud and Digital Environments + IT ... States and many will be remote, with the exception of Help Desk , Deskside Support, and select Infrastructure roles.** **Qualifications** EDUCATION AND… more
- CVS Health (Richmond, VA)
- …Commercial Product organization by maintaining the integrity of key enrollment applications in help desk , testing activities and project work for Springboard & ... **Required Qualifications** + At least 1 year of experience in IT Help Desk and/or Health Insurance supporting escalation calls and product troubleshooting. + At… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …and controls all requests for information systems resources by using an automated help desk tracking system. Enters all requests for resources assistance into ... Retail Financial Distribution Logistics Human Resources -Working at a technical Help Desk or in a System Support position -Utilizing automated tools for… more
- CACI International (Chantilly, VA)
- …system analysis, developing standard operating procedures, audit compliance, end user training, and Help Desk support. + Provide expertise in PPBE to support ... daily with the end user community via phone and email during specified Help Desk hours. + Candidates must be located in the Washington, DC metropolitan area… more
- Serco (Herndon, VA)
- …manages multiple government contracts in cloud environments with providing Network administration, Help Desk , Cybersecurity and SME support for both the network ... (IPINS). + You will lead your team to provide high quality network and help desk support to our current and future organization. + You will manage contract… more
- Serco (Herndon, VA)
- …IT environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both the network ... Cloud environments. + You will be responsible for the development of IT Help Desk knowledge management plans. + You will be responsible for providing IT… more
- NANA Regional Corporation (Arlington, VA)
- …software tools. + Travel to deliver training. + Provide Tier I and Tier II help desk support; respond to requests for assistance received either directly from ... the users of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the HSI Innovation Lab software platform applications. + Provide … more
- NTT America, Inc. (Ashburn, VA)
- …stacking equipment, installing PDU's creating and managing documentation, and periodically supporting help desk functions such as participating in a phone queue, ... or GED required. + 3-5 years of data center environment or help desk experience is required. + CompTIA A+ certification or equivalent experience required.… more