- General Dynamics Information Technology (Virginia Beach, VA)
- …on various networks. + Assists in resolving client-related issues, coordinating with both Help Desk , Networking, and Tier III personnel. + Captures resolution of ... agencies operate. At GDIT, people are our differentiator. As a Service Desk Technician, you will help ensure today is safe and tomorrow is smarter. Our work… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time management skills + ... Experience with quality management program or training team + Experience with customer service applications + Experience with metrics reporting **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including… more
- UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
- …Assurance Vulnerabilities (IAVs). + Systems Administrator will coordinate with the Corporate IT Help Desk to maintain the established Incident Tickets and Change ... Request process to track support using Remedy. + Assist with the maintenance and monitoring of the organizational mailbox to ensure that all users receive timely support in response to their requests for assistance. + Maintain and develop IT related procedures… more
- Leidos (Fort Belvoir, VA)
- …Masters with 6 - 10 years of prior relevant experience in a network operations, help desk , or IT support role. Specific experience, education and training may be ... + Document and communicate degradation of services or outage issues to customers and help with resolution. + Follow ITSM and ITIL processes to ensure quality of… more
- ManTech (Norfolk, VA)
- …Center (NOC) or Network Operations Security Center (NOSC) environment including help desk , customer communication, trouble ticketing, and issue resolution ... + Familiarity with cloud-based network management platforms for microwave systems **Clearance Requirements:** + Active Secret security clearance with the ability to obtain and maintain an active Top Secret/ SCI security clearance. **Physical Requirements:** +… more
- Leidos (Lorton, VA)
- …resolving infrastructure-related issues. + Work with all stakeholders including the Enterprise Help Desk (EHD), Business Analysts, Project Managers, and other ... stakeholders to understand requirements, translate them into technical solutions, and provide technical expertise throughout the project lifecycle. Ability to support requirements gathering, and story writing or review as needed. + Provides input and assists… more
- TEKsystems (Virginia Beach, VA)
- …database administration. In this position you will be heavily involved with the ERP Help Desk and manage the administration of SQL Server and other ERP-related ... to close on Oct 22, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of… more
- Leidos (Newport News, VA)
- …to SQL Server Agent, maintenance plans, and T-SQL querying for diagnostics. + Help desk , field support, or systems administration background. + Basic networking ... knowledge including DNS, Active Directory, and firewall rules. + Experience with deployment automation, scripting (PowerShell), or configuration management tools. + IT certifications such as Microsoft Certified: Azure Fundamentals, MTA, or VMware Certified… more
- Leidos (Virginia Beach, VA)
- …OS, version 10. *Experience with HP Service Manager, Remedy, or similar Service/ Help Desk ticket management software. *Basic network troubleshooting skills. ... the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy in… more
- City of Norfolk, Virginia (Norfolk, VA)
- …using CAREWare? + Yes + No 08 Do you have experience providing customer service or help desk assistance to non-technical users? + Yes + No 09 Are you a ... current or previous City of Norfolk employee? + Yes - I am a current City of Norfolk Employee + Yes - I am a previous City of Norfolk Employee + No - I am not a previous or current City of Norfolk employee 10 Please indicate your veteran status. (A copy of… more