- Datavant (Albany, NY)
- …edge cases effectively + Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores + Thrive in a ... a data platform company and the world's leader in health data exchange. Our vision is that every healthcare...vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment.… more
- YMCA of Central New York (Baldwinsville, NY)
- …endorsing any and all commercial health products. + Exceptional interpersonal and customer service skills. + Must be willing to work flexible hours, ... the YMCA core values of caring, honesty, and respect and responsibility. YMCA Health & Wellness Department Quality Service Theme: By encouraging healthy… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …opportunities. Level I: + High School diploma or equivalent required. + Customer service experience preferred. + Entry level position. Duties performed ... claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. The Customer...+ Identifies and follows through on issues impacting the Health Plan and customer experience. + Develops… more
- Amazon (New York, NY)
- …scale across domains. Customer success management: - Design and monitor customer health dashboards and proactively address potential risks or adoption ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Sprinklr (NY)
- …adoption with customer -specific goals and KPIs + Conduct workspace audits, health score tracking, and usage diagnostics using internal CSP tools to drive ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management… more
- Amazon (New York, NY)
- …adoption at scale across domains. Customer success management: - Monitor customer health dashboards and proactively address potential risks or adoption ... and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws and Company… more
- Enterprise Mobility (Albany, NY)
- …opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions ... in a professional, friendly, and timely manner + Provide superior, efficient customer service by understanding and communicating rental terms and conditions,… more
- Enterprise Mobility (Syracuse, NY)
- …opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions ... in a professional, friendly, and timely manner + Provide superior, efficient customer service by understanding and communicating rental terms and conditions,… more
- Justworks (New York, NY)
- …in account management, relationship management, customer success, or a complex customer service environment + Experience in healthcare, HR, or insurance ... Customer Success Manager New York, New York Apply...guidance to customers around Justworks' continually expanding product and service offerings, identifying, qualifying, and facilitating new sales opportunities… more
- TEKsystems (Vestal, NY)
- …integrity, continuous improvement, and teamwork Key Responsibilities: + Provide exceptional customer service via phone, email, and online platforms + ... or degree preferred + 1+ year of experience in customer service or call center environment +...employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee… more