- Sprinklr (NY)
- …adoption with customer -specific goals and KPIs + Conduct workspace audits, health score tracking, and usage diagnostics using internal CSP tools to drive ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management… more
- Amazon (New York, NY)
- …scale across domains. Customer success management: - Design and monitor customer health dashboards and proactively address potential risks or adoption ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Amazon (New York, NY)
- …adoption at scale across domains. Customer success management: - Monitor customer health dashboards and proactively address potential risks or adoption ... and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws and Company… more
- Enterprise Mobility (Albany, NY)
- …opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions ... in a professional, friendly, and timely manner + Provide superior, efficient customer service by understanding and communicating rental terms and conditions,… more
- Enterprise Mobility (Syracuse, NY)
- …opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions ... in a professional, friendly, and timely manner + Provide superior, efficient customer service by understanding and communicating rental terms and conditions,… more
- Justworks (New York, NY)
- …in account management, relationship management, customer success, or a complex customer service environment + Experience in healthcare, HR, or insurance ... Customer Success Manager New York, New York Apply...guidance to customers around Justworks' continually expanding product and service offerings, identifying, qualifying, and facilitating new sales opportunities… more
- Stony Brook University (Stony Brook, NY)
- …**Required:** + Associate's Degree with one year of working experience in a customer service , public health , healthcare, or related industry such ... a professional, respectful manner with internal and external customers, provides excellent customer service to patients and visitors. The Representative adheres… more
- CDPHP (Latham, NY)
- …and correspondence. QUALIFICATIONS: + High school diploma or GED required. + Customer service experience preferred. + Experience working in a fast-paced ... proper utilization of the Plan. In addition, the incumbent will address and resolve service problems, complaints, and advise the customer of their rights and… more
- TEKsystems (Vestal, NY)
- …integrity, continuous improvement, and teamwork Key Responsibilities: + Provide exceptional customer service via phone, email, and online platforms + ... or degree preferred + 1+ year of experience in customer service or call center environment +...employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee… more
- Confluent (Albany, NY)
- …and services across existing account base that will grow usage, adoption, satisfaction, customer health , and likelihood to recommend Confluent + Deliver onsite ... with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews in person… more