- Norstella (Richmond, VA)
- …or veteran status, gender, gender identity or expression, sexual orientation, genetic information , reproductive health decision making, or any other protected ... or veteran status, gender, gender identity or expression, sexual orientation, genetic information , reproductive health decision making, or any other protected… more
- TekSynap (Arlington, VA)
- …Communication services include online collaboration as well as voice communication and video systems . In general, these areas can be grouped into four main services: ... and professional expertise are required. The mission of FDIC's Chief Information Officer Organization (CIOO) is to provide scalable, efficient technology that… more
- TekSynap (Richmond, VA)
- …Assist in performing technical operations and testing of fully integrated computer-based systems under supervision. + Manage and prioritize assigned tickets in the ... of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these… more
- TekSynap (Arlington, VA)
- …call resolution (FCR). + Assist in maintaining and improving knowledge management systems to support end-user resources. + Maintain strong relationships with J6 ... + Knowledge of industry accepted standards and best practices related to Information Management operations, and with ITSM best practices. + Education: + Bachelors… more
- TekSynap (Arlington, VA)
- …(FCR), and call abandonment rates. + Implement and maintain knowledge management systems , ensuring up-to-date documentation and user resources. + Oversee the Tier I ... + Knowledge of industry accepted standards and best practices related to Information Management operations, and with ITSM best practices. + Certifications: + PMI… more
- TekSynap (Arlington, VA)
- …Associate) + GCED + GCIH + CCSP + Education: + Bachelor's degree in Information Systems , Engineering or Equivalent (Required) + Master's degree (Preferred) + ... of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these… more
- TekSynap (Arlington, VA)
- …provide both reactive and proactive support for the client network and systems infrastructure + Knowledge of industry accepted standards and best practices related ... to Information Management Operations and with ITSM best practices. +...our full-time employees a competitive benefits package to include health , dental, vision, 401K, life insurance, short-term and long-term… more
- TekSynap (Arlington, VA)
- …+ Conduct root-cause analysis on recurring problems related to MACs, networks, and systems under JSP's responsibility. + Include analysis results in the Monthly MAC ... processes. + Update the Configuration Management Database (CMDB) with MAC information for traceability. + Follow established change and configuration management… more
- TekSynap (Arlington, VA)
- …networks + 3+ years DoD environment + Education: + Bachelor's degree in Information Systems , Engineering or Equivalent (Required) + Master's degree (preferred) + ... of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these… more
- TekSynap (Arlington, VA)
- …+ Project Management Professional Certification + Education: + Bachelor's degree in information systems , computer science, business management, or related field ... of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these… more