- Bank of America (Dallas, TX)
- …by providing specialized products and solutions to Not-for-Profit Healthcare (hospitals, health systems and insurance providers), Private Higher Education, and Not- ... throughout the bank, including Investment Banking, Foreign Exchange, and Wealth Management and facilitates client relationships with Product Specialists in Credit,… more
- Mass Markets (Killeen, TX)
- …. + Effective conflict resolution skills for both customer and employee issues . + Strong organizational, time management , and multitasking capabilities. + ... accountability, continuous improvement, and high performance. + Oversee workforce management , including scheduling and performance goal setting. + Develop strategies… more
- Mass Markets (TX)
- …will be a results-driven leader with extensive experience inBPO operations management , strong problem-solving abilities, and a commitment to customer satisfaction. ... keep them informed of operational performance and initiatives. + Manage escalated issues and provide effective solutions to ensure customer satisfaction. + Develop… more
- Walgreens (Beaumont, TX)
- …in identifying ways to optimize pharmacy financials, inventory management and enhance customer experience **Job Responsibilities/Tasks** **Customer Experience** ... by greeting them and offering assistance with products and services. Resolves customer issues in a timely manner and answers questions to ensure a positive customer… more
- Zayo (Houston, TX)
- …network, critical infrastructure (commonly referred to as facilities), and materials management . + Own understanding, learning, and executing to Zayo's standards for ... fibers. + Proactively seek and identify potential network problems and report these issues before becoming service affecting events. This includes action to resolve … more
- Wells Fargo (Irving, TX)
- …projects for internal clients to ensure conformity with corporate information, security policy , and standards + Design, document, test, maintain, and provide issue ... of information security such as availability, integrity, confidentiality, risk management , threat identification, modeling, monitoring, incident response, access … more
- JPMorgan Chase (Plano, TX)
- …client requests and providing comprehensive support for our complex treasury and cash management products and services. You will leverage your broad knowledge of our ... provide advice and support, ensuring compliance with technical standards and organization policy . Your work will have a significant impact on other departments, and… more
- Comerica (Dallas, TX)
- …to ensure efficient servicing. + Partner with other internal departments to resolve issues and influence policy or procedure changes. + Collaborate with external ... + Interpret and develop policies and procedures for meeting compliance, risk management , and quality standards. + Partner with product management to… more
- Kemper (San Antonio, TX)
- …and policy training for account products as well as liaison for resolving policy service and billing issues for assigned accounts and products. + Manages ... + Interacts with Executives and the various Agency Portfolio Managers on any issues that impact the account. + Responsible for collaborating and coordinating account… more
- Carrington (Plano, TX)
- …routing and call flow design for inbound/outbound IVRs, campaigns, system and project health , including status updates to management . + Real-time monitoring of ... directly when needing to troubleshoot or escalate system performance issues , providing team and management with timely...Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for… more