- Mass Markets (Killeen, TX)
- …Service Representative, you will engage directly with banking customers to provide product and account information, resolve inquiries, and assist with various ... in a courteous and professional manner + Understand customer needs and provide effective solutions + Escalate complex issues appropriately + Ensure first-call… more
- Mass Markets (Killeen, TX)
- …others? Join our team as a Customer Service Representative, where you'll provide support across customer service, technical assistance, and sales. You'll engage with ... with professionalism and courtesy. + Actively listen to customer needs and provide effective, personalized solutions. + Use internal systems to manage accounts and… more
- Mass Markets (Killeen, TX)
- …for customers + Use training resources and knowledge bases to provide accurate information while following scripts and procedures + Maintain confidentiality ... YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all...electronics to dream vacations and sometimes even cars! + Health Benefits:Full-time employees are eligible for comprehensive medical, dental,… more
- Mass Markets (Killeen, TX)
- …to identify the best options + Use training resources and scripts to provide accurate information and support + Maintain confidentiality and handle sensitive data ... YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all...electronics to dream vacations and sometimes even cars! + Health Benefits:Full-time employees are eligible for comprehensive medical, dental,… more
- Mass Markets (Killeen, TX)
- …of the most recognizable brands in the world! In this role, you will provide customer service and educate and upsell customers on products and services. Candidates ... QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so positive, driven, and confident applicants… more
- Mass Markets (Killeen, TX)
- …most recognized brands. Key Responsibilities: + Support customers, handle requests, provide solutions + Thoroughly learn clients' products and services + Maintain ... QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so positive, driven, and confident applicants… more
- Mass Markets (TX)
- …quality scores, average handle time (AHT), and customer satisfaction (CSAT). + Provide ongoing training and development programs to enhance agent skills and ... to align with organizational goals. + Handle escalated customer issues and provide effective solutions. + Identify areas for operational improvements and implement… more
- Mass Markets (TX)
- …daily operations and identify areas where agents need additional training. + Provide on-the-job coaching to help agents improve their performance. + Offer ongoing ... to ensure a smooth transition. + Handle administrative processes related to new hires. + Provide guidance and support to new hires to help them adapt to the company… more
- Mass Markets (Killeen, TX)
- …to our clients. In this role, you'll assist customers with inquiries, provide technical support, and offer product recommendations all while ensuring a best-in-class ... + Answer incoming calls and respond to customer inquiries. + Provide accurate information about products and services. + Resolve customer complaints… more
- Mass Markets (TX)
- …and motivated Accountant to join our team and contribute to the financial health and strategic growth of our organization. This role is responsible for overseeing ... ranging from electronics to dream vacations and sometimes even cars! + Health Benefits:Full-time employees are eligible for comprehensive medical, dental, and vision… more