- UHS (Norwich, NY)
- Position OverviewA Patient Contact Center Representative (PCCR) is the customer service liaison to each of our practices. The PCCR interacts with each patient ... School Diploma or equivalent Preferred: + Previous medical, administrative, call center and customer service experience + Proficient PC skills + Knowledge of… more
- Veolia North America (New York, NY)
- …+ Directly reporting to Supervisor of Energy Management. + Professional service to account relationships. + Building customer relationships as ... using rate engines. + Fielding inquiry requests and managing problem resolution for customer utility- billing issues. + Coordinating and assisting with new … more
- Walgreens (Buffalo, NY)
- …Performs all duties of the Pharmacy Manager in their absence. + Models and shares customer service best practices with all team members to deliver a distinctive ... Manager toward the success of the pharmacy operation (scheduling, customer service , and in stock) and maintains...Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to… more
- Trinity Health (Albany, NY)
- …collaboratively and supports efforts of team members. + Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, ... is responsible for oversight of authorization and denials within assigned service line ensuring appropriate prior authorization for related services, drugs,… more
- Anthony Jordan Health Corp (Rochester, NY)
- …Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need ... and the care delivered by Jordan Health clinical and service staff as the first point of contact via...with all requirements related to provision of care, including billing and reimbursement. . The Scheduler is a strong… more
- Ellis Medicine (Schenectady, NY)
- …homes, completion of death certificates by attending physicians in a timely manner, provide customer service to families, and deceased pickups occur in a timely ... customer services. + Facilitates in gathering accurate patient billing information. + Performs collections of patients with outstanding accounts receivable.… more
- Mount Sinai Health System (New York, NY)
- …Compliance + Self-Pay Receivables Management + Vendor and Partner Relations + Customer Service Excellence + Outpatient Cashiering + Adherence to Regulatory ... and frontline staff, fostering a culture of accountability, innovation, and service excellence. + Operational Excellence: Ensure accuracy and integrity in patient… more
- WMCHealth (Port Jervis, NY)
- …concern and resolves issues about registration and insurances matters. Provides superior customer service and adheres to the productivity, accuracy and ... a timely manner. + Collects all required payments for service and processes and submits payments in US Bank....accounts that fall on Work Queues to ensure proper billing and statistical reporting. + Performs other duties as… more
- New York State Civil Service (Albany, NY)
- …of New York state's $96 billion Medicaid program by investigating healthcare providers, such as pharmaceutical companies, doctors, hospitals, and nursing homes, ... who engage in Medicaid billing schemes that cause harm to Medicaid recipients and...MFCU and OAG leadership regarding overall objectives, including through service of MFCU's operational and regulatory needs.* Assisting EISG… more
- Rochester Regional Health (Rochester, NY)
- …QUALIFICATIONS: + Associate degree preferred. + 3 years related work experience in a healthcare or customer service setting preferred. + Bilingual preferred. ... serve as a resource to others in the resolution of complex issues + Customer Service . Manage incoming calls and provide necessary information; greet patients… more