- Tiburcio Vasquez Health Center (Hayward, CA)
- …for system failures and security breaches in data management. + Oversees health IT help desk , technical support, and EHR training functions of the agency. ... Promotes a customer centric service organization through the client-IT relationship. Establish EHR/PM training program for clinical and practice management staff that includes onboarding training and workflow refresher. Builds a positive image for the service,… more
- Eliassen Group (Sacramento, CA)
- …in increased quality and service. + Respond to escalated calls from users and the help desk + Assists in the support of the core commercial mortgage servicing ... and accounting platform. + Maintains regular and predictable attendance + Performs other duties as assigned **Experience Requirements:** **Requirements:** + Ability to transform data into information for analytics + Intermediate SQL skills oIncludes writing… more
- Keeper Security, Inc. (El Dorado Hills, CA)
- …months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by thousands of organizations ... to protect every user on every device, Keeper is the industry leader for best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com. About the Role As a full stack… more
- Veterans Affairs, Veterans Health Administration (Eureka, CA)
- …complex equipment malfunctions, either independently, or guided by the national telehealth help desk . Serves as a telehealth subject matter expert; trains ... and certifies all clinical staff in telehealth (Tele-presenting, store-and-forward) palpitation, auscultation, collecting vital signs. Incumbent performs retrospective medical review of non-VA health care records to determine medical necessity of visit,… more
- Sycuan (El Cajon, CA)
- …+ Provides technical support for computer hardware and software by answering incoming help desk phone calls, providing personal service to computer users, ... installing PC hardware and software, configuring PC workstations and troubleshooting system failures. + Ensures database uptime and helps maintain disaster recovery strategy by monitoring daily backups and casino-related computer systems, changing daily tapes… more
- STELLAR SERVICES (Los Angeles, CA)
- * Answer incoming customer emails to the Help Desk . * Follow established procedures to diagnose and troubleshoot system issues. * Analyze, determine, and ... document reported production outages/incidents. * Determine severity, impact, and nature of incidents. Escalate as needed. * Communicate clearly with other team members. * Submit tickets for new service or applications requests in Freshdesk and IT Service-Now… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …in requirements development, programming, software testing, technical writing, customer call support ( Help Desk ) desired. **Other Job Specific Skills** + Proven ... experience in QA test script writing and software UAT and ORT testing. + Proactive approach to gathering what is needed to write test scripts and perform testing. + Critical thinking skills to determine what needs tested, if different approaches are needed, if… more
- Mass Markets (CA)
- …are looking for Customer Service Representatives to support inbound customer service, help desk , and back-office processing representatives for commercial and ... public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world.… more
- V2X (El Segundo, CA)
- …incident response, preventative maintenance, and performance management. Working alongside cybersecurity, help desk , and engineering teams, the Senior Network ... Operations Engineer plays a key role in sustaining connectivity aligned with mission requirements. Position will be located at Los Angeles SFB. This position is contingent upon successful contract award to V2X. #clearance Responsibilities Major Job Activities:… more
- Ferrotec USA (Livermore, CA)
- …and support. Sets up and troubleshoots PCs, provides user training, administers help - desk support, and maintains hardware. Administers the network, the network ... files and/or databases, and the software used. Assists with maintaining equipment and software inventory, and tracking licenses and warranties. Collaborate with other IT team members on documentation of policies and procedures, setting corporate standards for… more