- M. C. Dean (San Jose, CA)
- …+ Provide assistance to end users in accessing and using IT systems. + Answer Help desk phone calls; triage initial phone calls providing support and determine ... when escalation is required. + Utilize technology-based problem tracking system (ie, ticketing system) to document helpdesk phone calls; document troubleshooting steps prior to completing ticket and or escalating to next level of support. + Monitor Enterprise… more
- ManTech (Los Angeles, CA)
- …coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support. + Perform VTC ... System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management. **Minimum… more
- HUB International (Riverside, CA)
- …plus + Experience in a support-focused role such as banking, finance, collections, help desk , or client solutions + Proficiencyin Microsoft Office Suite, ... especially Excel, Outlook, and Word + Clear and professional communication skills-written, verbal, and in-person-with confidence in engaging carriers and brokers via email, phone, and face-to-face interactions + Strong attention to detail and organizational… more
- City and County of San Francisco (San Francisco, CA)
- …settings or access permissions for groups and individuals. 7. Provides technical support ( help desk ) to users by troubleshooting problems related to network or ... platform performance. 8. Documents procedures and troubleshooting procedures related to systems/networks software and hardware. 9. Maintains office and/or production software, adjunct support and/or utility software, ie Virus malware protection, office… more
- City of Long Beach (Long Beach, CA)
- …or for more information, please call the Talent Acquisition help desk at ### or visitHiring Preferences ... (http://www.longbeach.gov/jobs/working-for-the-city/hiring-preferences/ ) Please select one of the following options to confirm your status regarding the local hiring preference points: + I have completed the Local Hiring Preferences Questionnaire using the… more
- Keeper Security, Inc. (El Dorado Hills, CA)
- …not months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals ... and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at… more
- Keeper Security, Inc. (El Dorado Hills, CA)
- …months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by thousands of organizations ... to protect every user on every device, Keeper is the industry leader for best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com. About the Job As a Senior SIEM… more
- Mass Markets (CA)
- …for full-time customer service representatives to support inbound customer service, help desk , and back-office processing representatives for commercial and ... public sector support positions. In this role, you will handle inbound calls, troubleshoot basic technical issues, build strong relationships with customers while professionally representing some of the most recognizable brands in the world. Schedules vary by… more
- Huntington Ingalls Industries (San Diego, CA)
- …structure + Experience in a network operations center environment including help desk , customer communication, trouble ticketing, and issue resolution ... + Windows 2016 or later server administration + Windows 10/11 workstation administration + Windows Active Directory administration + Red Hat Enterprise Linux 7/8/9 administration + Experience with Department of Defense Security Technical Implementation… more
- Silvus Technologies (Los Angeles, CA)
- …troubleshooting/researching hardware and software issues on desktop or laptop systems. + Respond to Help Desk IT support tickets in a timely manner. + Install, ... configure, and maintain hardware and software. + Develop and maintain documentation related to the company's IT infrastructure and support processes. + Maintain an up-to-date inventory of all hardware and software assets. + Manage on-boarding and off-boarding… more