- Apple American Group (Fresno, CA)
- …REMOTE USER SUPPORT Individual is 1st line of contact for Applebee's Help Desk . Has specialized hardware and operating system knowledge. Includes ... to oversee and assist in hardware installations with Applebee's IT and AII Help Desk . Must maintain knowledge and understanding of POS Menu Files for each market… more
- Pan American Group (CA)
- …to a third-party A/V vendor when necessary. . Troubleshoot and maintain Rockbot and related issues. Help Desk Support Takes all 1st level help desk calls ... Help Desk for Hardware issues. Will distribute 2nd level help desk calls to the appropriate personnel, ie, System Support Manager, POS Manager, Network… more
- Umbra Lab (Santa Barbara, CA)
- …fast-paced environment and manage multiple priorities. **Desired Qualifications** + Experience in a service desk or help desk role in a technology company. + ... and network connectivity. + **Incident Management:** Track, prioritize, and manage service desk incidents in the ticketing system to provide timely resolution. +… more
- Amentum (San Francisco, CA)
- …fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and ... Degree, and at least 1 year of IT-related support experience, preferably in a help - desk or customer support role + Or High school diploma/GED, and at least 3… more
- The County of Los Angeles (Los Angeles, CA)
- …of technology: + Cybersecurity + Infrastructure and Operations + Desktop Support + Help Desk + Network Operations + Project Management + Communications (Video ... Assist in providing end-user hardware and software support in a help desk and/or community-based environment. Assist with social media analytics and reporting.… more
- TEKsystems (West Hollywood, CA)
- …to diversity, equity, accessibility, and inclusion. Preferred Qualifications: A+, MSDT, or Help Desk certification preferred. Physical Demands: Ability to move ... prioritize work assignments and trouble tickets as necessary to ensure that help requests are resolved promptly. Basic understanding and troubleshooting skills for… more
- EMCOR Group (Irvine, CA)
- …**Job Title:** IT Support Representative I **Principal Duties and Responsibilities** + Troubleshoot Help Desk issues via phone, walk-up, email or through our ... information for in-house computer related hardware and equipment including configuration settings, IT- Help Desk requests and resolutions, etc. + Maintain a… more
- The County of Los Angeles (Los Angeles, CA)
- …including planning and leading change management, training, and both functional and technical help desk support. + Serve as single threaded owner accountable for ... and leading change management, training, and both functional and technical help desk support. + Manage ongoing operational functions related to procurement… more
- Public Consulting Group (Sacramento, CA)
- …functional teams in the areas of production support, software enhancements, and help desk procedures in support of PCG's South Education consulting ... in the delivery and support of professional services (eg, consulting, help desk , training/professional learning, business analytics, software development). +… more
- Stanford Health Care (Palo Alto, CA)
- …you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Lead small to medium complexity software upgrade… more