- SUNY Suffolk County Community College (Selden, NY)
- …major restriction waivers and holds, reinstatements of students not in attendance. Act as Help Desk for students in the areas of: creation/activation of Suffolk ... Login portal and SCCC email accounts and password resets, and provide navigation training and trouble-shooting. Assist Academic departments with registrations, adjustments and troubleshooting issues. Assist Administrative and Principal Office Assistants with… more
- Person Centered Services (Buffalo, NY)
- …with I/DD provider agencies, OPWDD, or Health Homes preferred. + Customer service/ help desk experience preferred. Full Job Description Person Centered Services ... has a commitment to equal employment opportunity for all staff and applicants for employment. Employment decisions including, but not limited to, those such as staff selection, performance evaluation, administration of benefits, working conditions, staff… more
- Catholic Health Services (Port Jefferson, NY)
- …complaints and referrals to the appropriate department. Reports phone equipment trouble to the Help Desk + Enter change in shift for Respiratory, Phys. Assist ... and Nursing Supervision, etc. + Contact interns and residents for outside calls, units and codes. + Announce codes properly, notify fire department, police and appropriate hospital personnel, disaster drill and bomb threat drill. + Assists when receptionist is… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... accepted for meeting the minimum qualification requirements. Special Note To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project… more
- MTA (New York, NY)
- …servers, and storage area networks. + Work with database administrators, network administrators, help desk staff, and other IT technical resources to coordinate ... server and storage infrastructure requirements and analyze/troubleshoot issues as they arise. + Ensure all required system documentation and record keeping requirements associated with maintaining and controlling IT assets are completed accurately, timely, and… more
- Stony Brook University (Stony Brook, NY)
- …home folders and network shares. + Provide timely response and follow-up for day-to-day Help Desk tickets and support issues. + Active Directory account, group ... and OU maintenance. + Maintain existing scripts and automated jobs. + Provide support for account and access related issues. + Provide support for remote access solutions. + Maintain documentation and runbooks for the Identity Management department. + License… more
- Ballston Spa National Bank (Ballston Spa, NY)
- …Information Technology Intern will be responsible for a variety of tasks including: Help Desk support, installing operating system software on new computers, ... ongoing project support, creating procedures for end-user support, providing end-user support, work station set up, and connecting peripherals to work stations. BSNB is seeking an undergraduate student who has completed their sophomore or junior year or a… more
- Sodexo (Cheektowaga, NY)
- …per contractual terms. + Manage all customer-facing platforms including oversite of out-sourced help desk . Ensure our guests requests, which include card balance ... transfer, website support & refunds, are processed efficiently and timely. + Support and manage the digital disbursement platform which reduces one time check requests for refunds and reimbursement for SoGo and for campus mystery shoppers and survey… more
- MTA (New York, NY)
- …servers, and storage area networks. + Work with database administrators, network administrators, help desk staff, and other IT technical resources to coordinate ... server and storage infrastructure requirements and analyze/troubleshoot issues as they arise. + Ensure all required system documentation and record keeping requirements associated with maintaining and controlling IT assets are completed accurately, timely, and… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix based systems. + ... Participate in on-call rotations to provide 24x7x365 infrastructure operations support. + Support infrequent after hours and weekend escalations as needed (aside from on-call rotation). + Optimize system operations and resource utilization as well as perform… more