- CUNY (New York, NY)
- …day-to-day support for users of instructional systems - May supervise a College help desk related to academic technology, supervising and training staff - ... Designs, develops, and delivers training and orientation sessions on the use of instructional technologies - May serve as an administrator and/or account coordinator for one or more systems - Assists in demonstrating the practical application of computers and… more
- WMCHealth (Valhalla, NY)
- …systems to increase efficiency. 25. Provide support of system issues/problems as triaged from the Help Desk 26. Serve as the point person within IS for clinical ... information related systems 27. Server support where applicable 28. Working with the server team to coordinate downtime in order to allow for routine server maintenance 29. On-Call support which may include scheduled 24/7 support. 30. Lead and coordinate… more
- Eliassen Group (Albany, NY)
- …in increased quality and service. + Respond to escalated calls from users and the help desk + Assists in the support of the core commercial mortgage servicing ... and accounting platform. + Maintains regular and predictable attendance + Performs other duties as assigned **Experience Requirements:** **Requirements:** + Ability to transform data into information for analytics + Intermediate SQL skills oIncludes writing… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... accepted for meeting the minimum qualification requirements. Special Note To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project… more
- ManpowerGroup (Brooklyn, NY)
- …external vendors for maintenance, repairs, and installations. + Monitor, prioritize, and update help desk ticket statuses to maintain an efficient workflow. + ... Identify and address maintenance issues, developing solutions for long-term improvements. **What's Needed?** + Experience in facilities, property management, building services, or a similar role. + Familiarity with facility management software and ticketing… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …in requirements development, programming, software testing, technical writing, customer call support ( Help Desk ) desired. **Other Job Specific Skills** + Proven ... experience in QA test script writing and software UAT and ORT testing. + Proactive approach to gathering what is needed to write test scripts and perform testing. + Critical thinking skills to determine what needs tested, if different approaches are needed, if… more
- conEdison (New York, NY)
- …+ Two years of experience as a Local Area network (LAN) administrator, help desk analyst, telecommunications analyst or equivalent role, required. + Two ... years of experience supporting software updates to computing devices (Surface Pros or industry equivalent), preferred. + Two years of experience investigating and resolving account or record discrepancies across accounting, billing or work management systems… more
- Greece Central School District (North Greece, NY)
- …systems, permissions, user accounts, Activity Directory and network printing; Uses established help desk system to log request, monitor progress, report problem ... resolution and communicate with end user; Write VB and PowerShell scripts as needed to assist in managing work; Train other technicians on the use and features of new systems; Performs Network Technician duties as needed; Other duties as assigned. Questions… more
- RTX Corporation (Bohemia, NY)
- …**Qualifications We Prefer** + Experience in radio communications, call center customer service, help desk , or radio dispatching + Prior experience in airline ... transportation services or public agency dispatching. + Familiarity with the technical and operational terms encountered in aeronautical communication **What We Offer** + Annual increases each year per the collective bargaining agreement with the International… more
- City of New York (New York, NY)
- …identification of computer and application related issues. - Perform in a high-volume IT Help Desk call center, with a high degree of professionalism. - Escalate ... issues as required and ensure a timely distribution of information within the organization to expedite resolutions. - Keep stakeholders informed about ongoing issues and resolutions. - Follow the client support guidelines as outlined by supervisor. - Maintain… more