- Colossal Contracting, LLC (Albany, NY)
- …skills with experience in writing standard operating procedures. + Resolve escalated Help Desk issues. Requirements Experience level must meet or exceed ... the following: + At least 1 year of experience in supporting Microsoft Windows server computing environment, specifically Microsoft Active Directory and Group Policy Object management + Knowledge and working experience with Windows Server 2012/2016/2019 and… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... accepted for meeting the minimum qualification requirements. Special Note To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project… more
- City of New York (New York, NY)
- …as needed. - Assisting users in the FISA-OPA Call and User Support Centers and Help Desk with analyzing issues and providing solutions, and Training Director on ... miscellaneous administrative reports and or projects, as requested. - Assisting the Director of Training & Education in the planning, coordination and implementation of all phases of training registration and administrative activities for the user community. -… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... accepted for meeting the minimum qualification requirements. Special Note To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project… more
- Guardian Life (New York, NY)
- …for complex security-related issues that have been advanced, including those beyond the Help Desk 's scope. + Develop detailed reports to pinpoint security risks ... and propose suitable mitigation strategies. + Oversee and resolve user access issues, enforce least-privilege principles, and develop solutions to prevent future access-related security concerns. + Assist with internal and external audits, providing necessary… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... accepted for meeting the minimum qualification requirements. Special Note To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project… more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: Resolve PC Support and Help Desk calls. Troubleshoot PC related problems, Install new computers/printers. Assist employees with computer relates ... issues. Work on projects as needed including department moves and hardware/software upgrades Minimum Qualifications: Must be matriculated in an undergraduate or graduate college student. Must have basic computer knowledge. Work Days: Monday - Friday 8:00am -… more
- CUNY (New York, NY)
- …day-to-day support for users of instructional systems - May supervise a College help desk related to academic technology, supervising and training staff - ... Designs, develops, and delivers training and orientation sessions on the use of instructional technologies - May serve as an administrator and/or account coordinator for one or more systems - Assists in demonstrating the practical application of computers and… more
- Greece Central School District (North Greece, NY)
- …systems, permissions, user accounts, Activity Directory and network printing; Uses established help desk system to log request, monitor progress, report problem ... resolution and communicate with end user; Write VB and PowerShell scripts as needed to assist in managing work; Train other technicians on the use and features of new systems; Performs Network Technician duties as needed; Other duties as assigned. Questions… more
- Robert Half Technology (Woodbury, NY)
- Description The Service Desk Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day activities ... phone calls, voicemail, responding to email, conducting online chat and face-to-face desk -side support. The Service Desk Analyst provides clear documentation of… more
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