- Cayuse Holdings (Albany, NY)
- **Overview** **_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$17.00 **_EMPLOYEE ... TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within service level agreements using the company and project quality… more
- City of New York (New York, NY)
- …and justice for all. KCDA has an exciting opportunity to work as a Help Desk Technician to complement our existing Information Technology team. The Information ... following: - Accept support calls and accurately log them in the Help Desk application. - Troubleshoot and resolve end-user hardware, operating system, and… more
- Arrow Financial Corporation (Glens Falls, NY)
- …experienced professional to join Information Technology (IT) Support team as: IT Manager, Support ( Help Desk Manager) This opportunity may be perfect for you if ... including Windows, Microsoft 365 applications and administration, call center management, help desk ticketing tools, and Active Directory > Effective… more
- City of New York (New York, NY)
- …for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop ... and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide Remote Desktop and Laptop support… more
- City of New York (New York, NY)
- …and development potential. Position Summary: Reporting to the EI Systems supervisor, The Help Desk Associate will enter data, manage documents, and create ... serve as a global leader in public health innovation and expertise. Come join us and help to continue our efforts in making a difference in the lives of all New… more
- TEKsystems (Wappingers Falls, NY)
- …a week + A growth mindset and eagerness to learn Nice-to-Haves + Internship or help desk experience + Familiarity with ServiceNow or other ticketing systems + ... to close on Dec 2, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of… more
- Mozaic (Waterloo, NY)
- …Growing Team! Mozaic (The Arc - New York) is searching for an Information Systems Help Desk Technician to join our growing team of professionals! Join our ... dynamic Information Systems team and play a vital role in keeping Mozaic connected and secure! In this position, you'll provide essential computer hardware and software support, along with first-level network assistance to our dedicated staff and contractors.… more
- Stony Brook University (Stony Brook, NY)
- … Technician** **may include the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms of customer contact received ... changes to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP. **Qualifications** **Required Qualifications:** + Associate's… more
- Stony Brook University (Stony Brook, NY)
- …Desk Technician may include the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms of customer contact received ... or manager. Report changes to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP. **_The selected candidate will be offered a… more
- City of New York (New York, NY)
- …update inventory of all equipment, software, and licenses. - Monitor and respond to IT help desk tickets in a timely and efficient manner. - Provide guidance and ... of enterprise IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support role. - Tech-savvy with a working… more
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