• Work From Home Call Center Representative

    KPH Healthcare Services, Inc. (East Syracuse, NY)
    …peers, leaders and other ProAct administrative resources. **Responsibilities** **Job Duties:** + Help Desk phone coverage for incoming calls, outbound calls and ... staff members. + Understand, master and gain efficiency in systems leveraged by the Help Desk . + Provide Help Desk resolution of customer service issues… more
    KPH Healthcare Services, Inc. (08/08/25)
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  • Corporate Concierge

    Compass Group, North America (New York, NY)
    …and maintenance (ie, carpet stains) and submitting the request to the applicable area (TD Help Desk or FM WO) and coordinate with the Other Supplier for access ... (AV)/Telepresence/Cisco equipment is fully functional and to contact the TD Help Desk /IT directly to remediate any issues prior to the meeting. -Follow-up… more
    Compass Group, North America (09/27/25)
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  • Helpdesk Technician

    Akwesasne Mohawk Casino Resort (Hogansburg, NY)
    …Technology Reports To: IT Helpdesk Supervisor FLSA Status: Non - Exempt SUMMARY: The Help Desk Technician's role is to ensure proper computer operation so that ... problem or issue. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule problems. Escalate problems (when required) to… more
    Akwesasne Mohawk Casino Resort (09/06/25)
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  • Executive Director of SPI

    City of New York (New York, NY)
    …seeks an Executive Director of SPI to manage data analytics, project management, help desk , and program oversight functions within OCP. Manages contract ... (OCP). - Oversee teams responsible for data analytics, project management, help desk services, and program operations within OCP. - Lead procurement strategies,… more
    City of New York (09/24/25)
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  • IT Support Technician

    Amentum (Batavia, NY)
    …fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and ... leave. **Minimum Requirements:** + Associates Degree, and at least 1 year of IT help desk support experience + Or High school diploma/GED, and at least 3 years… more
    Amentum (09/22/25)
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  • Customer Service Liaison, Bureau of Food Safety…

    City of New York (New York, NY)
    …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... technology systems for researching the answers to questions in a customer service, help desk or public information capacity may be substituted on the basis of… more
    City of New York (09/17/25)
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  • Call Agent

    City of New York (New York, NY)
    …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... technology systems for researching the answers to questions in a customer service, help desk or public information capacity may be substituted on the basis of… more
    City of New York (09/05/25)
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  • Tech Field Support II

    Albany Medical Center (Albany, NY)
    …The Tech Field Support will take ownership of issues escalated to them by Help Desk Techs and work to resolution utilizing all skills, experience, training, ... for all Albany Med employees during their interaction with the Albany Med Help Desk . The Tech Field Support acts as a liaison between the customers and… more
    Albany Medical Center (07/25/25)
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  • Network & Systems Technician (NY Helps)

    Capital Region BOCES (Albany, NY)
    …and desktop). + Diagnoses computer and network problems on-site or by means of help desk staff with user telephone consultations. + Works with vendors to ... the examination, twenty-four (24) months permanent competitive class status as a Help Desk Technician in the agency where the vacancy, or anticipated vacancy,… more
    Capital Region BOCES (07/19/25)
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  • Customer Information Representative

    City of New York (New York, NY)
    …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... technology systems for researching the answers to questions in a customer service, help desk or public information capacity may be substituted on the basis of… more
    City of New York (09/28/25)
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