- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... technology systems for researching the answers to questions in a customer service, help desk or public information capacity may be substituted on the basis of… more
- Eastman Kodak Company (Rochester, NY)
- …and supervision for the team. Your team will provide services related to help desk services, laptop / desktop provisioning (installation, configuration and ... computing laptops and desktops 40% *Provide exceptional end user service and help desk support 30% *Securely automate end user computer processes 10% *Coordinate… more
- New York State Civil Service (Latham, NY)
- …the more complex user support tasks.* Develops or assists in developing Help Desk /User Support procedures and user reference and instructional materials. ... are followed for the agency's hardware and software.* Responds to user " help desk " requests or referrals of computer related problems.* May coordinate with… more
- Public Consulting Group (Albany, NY)
- …functional teams in the areas of production support, software enhancements, and help desk procedures in support of PCG's South Education consulting ... in the delivery and support of professional services (eg, consulting, help desk , training/professional learning, business analytics, software development). +… more
- CVS Health (Albany, NY)
- …Commercial Product organization by maintaining the integrity of key enrollment applications in help desk , testing activities and project work for Springboard & ... **Required Qualifications** + At least 1 year of experience in IT Help Desk and/or Health Insurance supporting escalation calls and product troubleshooting. + At… more
- New York State Civil Service (Albany, NY)
- …and programming.* Development of instructional materials and classroom training.* Help desk duties including troubleshooting, resolving user issues, ... and programming.* Development of instructional materials and classroom training.* Help desk duties including troubleshooting, resolving user issues,… more
- New York State Civil Service (Albany, NY)
- …Low-code platform development and administration;* UX Design and Development; and* Enterprise Help Desk Support and Automation.The NYSED is committed to ... in performing technical activities related to application development, data center operations, help desk support, and application integration in accordance with… more
- City of New York (New York, NY)
- …of Staff Resources, Payroll Administration, Employee Relations and the OSR Customer Service Help Desk , in order to produce paychecks, audit and review time ... or system enhancements. Correct data errors reported from OSR's Customer Service Help Desk , CityTime logs (eg, schedule problems, employee and/or/supervisor… more
- New York State Civil Service (New York, NY)
- …Coordinate telecom services for staff onboarding, offboarding, moves and changes with the Help Desk and Administrative Services* Liaise with third party vendors ... UPS appliances, familiarity with VMware 7.0 + and VMware VDI solutions, Some Help Desk functionality. Ability to work with a diverse group of people at both… more
- Barnes & Noble (Westbury, NY)
- …provides first-level support for all calls and tickets coming into the Store Systems Help Desk . This position is heavy phone support, remoting into stores' ... * Identify and communicate any patterns or trends of incoming calls to Help Desk Management. * Provide technical or logistical support to any projects as… more