- Mixlab (New York, NY)
- …on individual qualifications, certifications, experience, and skillset. Responsibilities: + Provide help desk support for end-user requests, assisting with ... & equipment About You: + You have 1+ years of experience working in a help desk or IT tech support role, supporting Windows and Mac endpoints in a cloud-based,… more
- The Arc Mid-Hudson (Kingston, NY)
- …applications + Responding promptly to help requests through the agency's Help Desk software, emails, phone calls, or in-person requests. Communicate as ... VOIP phone systems (Avaya preferred) + Microsoft Data Protection Manager + Help Desk software (SysAid preferred) + The ability to work professionally and… more
- New York State Civil Service (Albany, NY)
- …Low-code platform development and administration;* UX Design and Development; and* Enterprise Help Desk Support and Automation.The NYSED is committed to ... in performing technical activities related to application development, data center operations, help desk support, and application integration in accordance with… more
- Insight Global (New York, NY)
- …hands-on IT support for both in-office and remote employees, efficiently resolving Help Desk tickets while delivering exceptional customer service. Key ... * Deliver IT support for employees across remote and onsite environments; resolve Help Desk tickets promptly. * Manage and support MDM fleet for macOS, iOS, and… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return...network performance and 24x7 high availability. - Ensure Service Desk tickets for technical support are addressed by the… more
- SUNY Delhi (Delhi, NY)
- …follow both written and oral directions from CIS supervisory staff and utilize our Help Desk ticketing system effectively. Typical duties include, but are not ... skills by using investigative methods and Infrastructure Services tools. -Provide Help Desk coverage as needed. Other Expectations: -Attend monthly… more
- Robert Half Technology (Jamaica, NY)
- …of our IT systems, including servers and networks, while providing Level 2 Help Desk support and training to other departments. Your responsibilities will ... Directory, Dell Technologies, Citrix Technologies, and Windows 10. * Previous Help Desk experience and additional certifications are advantageous. Technology… more
- Alfred University (Alfred, NY)
- …scheduling for completion of work orders. Consults and collaborates with network and Help Desk personnel to optimize university computer hardware and software ... works in progress. + Consult and collaborate with network and Help Desk personnel to optimize University computer hardware and software use. Involves… more
- Episcopal SeniorLife Communities (Rochester, NY)
- …limited to, computer maintenance, user provisioning, installation of software programs, help desk troubleshooting, network projects, and systems analysis. This ... + Monthly audit of facility computers and licenses. + Utilization of a help desk program used by staff to facilitate assistance requests. + Ensuring employee… more
- The Strong (Rochester, NY)
- …(AV) systems throughout the museum. Serving as the primary contact for the IT help desk , this position installs, configures, maintains, and troubleshoots a range ... the ticketing system, phone, and in-person contact, acting as the primary help desk resource. Responsibilities include installing, configuring, maintaining, and… more