- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …in requirements development, programming, software testing, technical writing, customer call support ( Help Desk ) desired. **Other Job Specific Skills** + Proven ... experience in QA test script writing and software UAT and ORT testing. + Proactive approach to gathering what is needed to write test scripts and perform testing. + Critical thinking skills to determine what needs tested, if different approaches are needed, if… more
- M. C. Dean (Austin, TX)
- …+ Provide assistance to end users in accessing and using IT systems. + Answer Help desk phone calls; triage initial phone calls providing support and determine ... when escalation is required. + Utilize technology-based problem tracking system (ie, ticketing system) to document helpdesk phone calls; document troubleshooting steps prior to completing ticket and or escalating to next level of support. + Monitor Enterprise… more
- UIC Government Services and the Bowhead Family of Companies (San Antonio, TX)
- …Graphic Designer + Management Analyst + Application Engineer + Application Programmer + IT Help Desk Specialist + Systems Engineer + Sr. Systems Engineer + Cable ... and Wire Specialist + Systems Administrator + Video Telecommunication Specialist + Information Assurance Engineer + Information Assurance Security Specialist + Sr. Network Engineer + Program Manager + Change Management Specialist + Database Engineer Bowhead… more
- HCA Healthcare (Houston, TX)
- …maintaining that same level of service as they work to assist outpatients at the help desk by processing lab orders and data entering them into the laboratory ... network system. **what you will do in this role:** + Achieving professional goals set during previous evaluation period + Demonstrates accountability in knowledge of and compliance with all Standard Operating Procedures + Demonstrates competency in performance… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …resolution efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems engineering and networking operations. If this is ... the perfect job for you please apply online at https://www.ara.com/job-search today! **Who is ARA?** Do you want to work for a purpose? Applied Research Associates, Inc. (aka ARA) is an employee-owned international research and engineering company. We have… more
- Fox Rothschild LLP (Dallas, TX)
- …and close monitoring after installation or upgrade. + Resolve and respond to Help Desk tickets related to enterprise-wide applications, plus all other ... applications as needed; note trends; perform troubleshooting; perform problem management, including escalating to other teams and to vendors as needed. + Keep current on patches and releases related to enterprise-wide applications; review release notes; track… more
- Keeper Security, Inc. (TX)
- …in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals ... and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at… more
- Consolidated Electrical Distributors (Irving, TX)
- …position will work with CED management, system engineers, software development groups, the IT help desk , and IT project managers to support and maintain these IT ... systems and networks. Reports to: IT Operations Manager Minimum Qualifications: + Bachelor's Degree or equivalent + 3+ years of experience in various IT operations disciplines including Active Directory/identity management, LAN administration, desktop support,… more
- KBR (Houston, TX)
- …+ Support and maintain the Embassy network in accordance with the PWS/SOW. + Provide help desk support to staff and subcontractors as required. + Coordinate with ... the KBR corporate IT Helpdesk on new user account creation and maintenance. + Accounts may include login, email, and access to KBR corporate systems. + Maintain local user accounts. + Maintain and troubleshoot operational network infrastructure, including… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time management skills + Prior ... experience in marketing, recruiting, counseling and/or academic instruction a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of… more