- GovCIO (San Antonio, TX)
- …San Antonio, Texas. This person will be part of a team that provides Help Desk , Network Operations, Network Engineering, and Cybersecurity Support for US Army ... North Information Technology Directorate, known as the "G-6," provides Help Desk /Service Desk , daily operations management, technical management services,… more
- COMSO, Inc (San Antonio, TX)
- …all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and Tier 3(Escalation) problem identification, ... of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Provide assistance to… more
- WM (Houston, TX)
- …each duty satisfactorily. Other ancillary duties may be assigned. + Processes highly complex help desk tickets passed on from Service Desk . Provides highly ... + Knowledge of Software functionality. + ServiceNow Incident Management System ( Help Desk System). + Hardware and software support of on board computing… more
- CAE USA INC (Arlington, TX)
- …and/or related field professional experience. + 1-3+ years of relevant customer service/ help desk /troubleshooting experience for corporate end users. + Excellent ... of new technology, while working to properly document within a service desk ticket system and maintaining service level agreements. Essential Duties and… more
- Public Consulting Group (Austin, TX)
- …functional teams in the areas of production support, software enhancements, and help desk procedures in support of PCG's South Education consulting ... in the delivery and support of professional services (eg, consulting, help desk , training/professional learning, business analytics, software development). +… more
- Texas A&M University System (College Station, TX)
- …procedures and sponsor guidelines and make known any significant deficiencies, material weaknesses or fraud. HELP DESK + Review and reply to help desk ... and 1098-T regulations and ensure state and TAMU guidelines are met. + Help with recording, examining, and analyzing of financial records, documents or reports. +… more
- Cardinal Health (Lewisville, TX)
- …Standard Operating Procedures (SOP) + Familiarity with remote desktop applications and help desk software preferred + Working knowledge of office automation ... reviewed for sound reasoning and accuracy + Serves as a mentor to Help Desk and Junior desktop analysts **Anticipated hourly range:** $27.00 per hour - $38.69… more
- CVS Health (Austin, TX)
- …Commercial Product organization by maintaining the integrity of key enrollment applications in help desk , testing activities and project work for Springboard & ... **Required Qualifications** + At least 1 year of experience in IT Help Desk and/or Health Insurance supporting escalation calls and product troubleshooting. + At… more
- Houston Methodist (Houston, TX)
- …detection to final remediation. + Provides third level technical consulting to the Help Desk , application groups and business units and internal customers. + ... team members. **SERVICE ESSENTIAL FUNCTIONS** + Coordinates training and/or documentation for Help Desk staff and Desktop Technicians. + Provides technical… more
- General Dynamics Information Technology (San Antonio, TX)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware,Information Technology (IT),Remote Access,Remote ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as an Information… more