• Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a unique, ... making this an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the software and hardware issues of MPR… more
    MPR Associates (09/08/25)
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  • Service Desk Shift Lead

    CACI International (Sterling, VA)
    Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with Agile methodology experience to join...mainframe applications or hardware + Maintaining relevant metrics that help the team see how they are doing +… more
    CACI International (10/03/25)
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  • Service Desk Analyst - SME (Team Lead)

    GovCIO (Richmond, VA)
    **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to resolve ... issues related to IT hardware and software. The service desk analyst team lead monitors service delivery activities to...can't do it alone. We need great people to help us do great things - for our customers,… more
    GovCIO (09/20/25)
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  • Network Engineer

    ManTech (Norfolk, VA)
    …Center (NOC) or Network Operations Security Center (NOSC) environment including help desk , customer communication, trouble ticketing, and issue resolution ... + Familiarity with cloud-based network management platforms for microwave systems **Clearance Requirements:** + Active Secret security clearance with the ability to obtain and maintain an active Top Secret/ SCI security clearance. **Physical Requirements:** +… more
    ManTech (10/09/25)
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  • CAREWare Database Coordinator (Data Quality…

    City of Norfolk, Virginia (Norfolk, VA)
    …using CAREWare? + Yes + No 08 Do you have experience providing customer service or help desk assistance to non-technical users? + Yes + No 09 Are you a ... current or previous City of Norfolk employee? + Yes - I am a current City of Norfolk Employee + Yes - I am a previous City of Norfolk Employee + No - I am not a previous or current City of Norfolk employee 10 Please indicate your veteran status. (A copy of… more
    City of Norfolk, Virginia (10/09/25)
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  • Data Center Technician, Travel, Machine Learning

    Google (Reston, VA)
    …IT equipment or in a similar role (eg, Systems Administration, Network Deployment Engineer, Help Desk Technician, etc). + Ability to collaborate and partner with ... teams to overcome tests, and to adapt to changes in a dynamic work environment. **About the job** Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's… more
    Google (10/08/25)
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  • Remote SAP Functional Consultant - MRP

    Insight Global (Arlington, VA)
    …The candidate shall be required to understand the lifecycle of service requests, Help Desk Tickets, change items and the software development. The candidate ... shall recognize MRP integration points with other transition packages. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative… more
    Insight Global (10/08/25)
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  • Joint Doctrine Process Analyst

    SAIC (Suffolk, VA)
    …for the doctrine websites, to include tracking weekly updates. + Provide back-up help desk support for doctrine websites and applications. **Qualifications** + ... Active DoD Secret Clearance + 2 or more years of Department of Defense experience + Bachelor's degree and 3+ years of experience + Experience developing or, knowledge of, joint or Service doctrine or in the development and promulgation of joint or Service… more
    SAIC (10/08/25)
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  • Senior IT Service Quality Manager (Active Secret…

    NANA Regional Corporation (Alexandria, VA)
    …serve as a resource for quality improvements across IT functions such as help desk , operations, requirements gathering, and service delivery. + Additional ... responsibilities include maintaining and maturing the After-Action Review (AAR) process, developing IT Quality Management Program documentation, and preparing formal Service Quality Management and Risk Program reports. + Ensure sustained improvement,… more
    NANA Regional Corporation (10/08/25)
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  • Full Stack Engineer

    SAIC (VA)
    …in Atlassian Tools (Jira, Confluence). This role is pivotal in resolving complex help - desk escalations. The role is also critical during degradation in service ... (outage), when rapid triage, troubleshooting, documentation of Courses of Action, and application of the intervention or remedy is needed from a professional that can operate transparently with the client under near term pressure, even if the normal… more
    SAIC (10/08/25)
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