- Leidos (Chantilly, VA)
- …or software-related servicing. + Demonstrated success working in a call center or help desk setting. + Knowledge of basic troubleshooting techniques and the ... ability to assist in diagnosing customer issues. + Understanding of service-level agreements (SLAs), performance metrics, and quality control principles. + Ability to manage transactions or service requests efficiently while ensuring customer satisfaction. +… more
- TekSynap (Fort Belvoir, VA)
- …+ CISA + CISSP (or Associate) + GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1 + Must have the following: ... valid state driver's license, personal vehicle and proof of insurance **Overview** We are seeking a Computer Operator to join our team supporting DLA Enterprise Service Delivery inFort Belvoir, VA. TekSynap is a fast growing high-tech company that understands… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …compliance requirements + Experience in a network operations center (NOC) or help desk environment, including ticketing and customer communications Credintials: ... + Current or Active US Top Secret clearance (must maintain throughout employment) + US citizenship + Current DoD 8570 IAT Level II certification/equivalent or higher (eg, Security+ CE, CCNA Security, CySA+, GICSP, GSEC, SSCP) + Willingness to work periodic… more
- Global Resource Solutions (Fairfax, VA)
- …Client Support + Perform account creations, changes, & deletions + Provide Help Desk & troubleshooting + Perform Hardware/Software System Configuration, upgrades ... and modifications + Provide Personal-Issue Laptop Support + Perform Media Control & Accountability + Perform COMSEC account/equipment management Requirement: + Three (3) to Four (4) years related experience + Bachelor's Degree in a related area or equivalent… more
- General Dynamics Information Technology (Quantico, VA)
- …VBS, etc.) + Perform ACAS and SCAP scans and remediation + Assist Tier 2 help desk with issues elevated to systems administrators + Create and update user ... accounts, perform accounts management in Active Directory **Security and STIGs** + Support the Certification and Accreditation process - run scans; resolve findings; document solutions, workarounds or provide justifications for exceptions + Document,… more
- Ferguson Enterprises, LLC. (Newport News, VA)
- …+ Experience with inventory systems and asset tracking tools. + Experience within help desk environments. + Strong understanding of Windows and macOS ... environments. + Familiarity with mobile device management platforms, especially Microsoft Intune. + Excellent organizational, communication, and problem-solving skills. At Ferguson, we care for each other. We value our well-being just as much as our hard work.… more
- TekSynap (Winchester, VA)
- …in coordination with federal partners. Overall contract support consists of O&M, Help Desk , DevOps, Program Management, and software development. The primary ... place of performance will be at Government facilities in Winchester, VA with telework options. However, this person will be expected to report on-site to the Winchester, VA and/or Washington, DC location as needed and requested by the Government for meetings,… more
- V2X (Chantilly, VA)
- …test, and production environments using existing DevOps infrastructure/tools + Reviewing help desk messages periodically and working with other teams ... to troubleshoot and resolve production issues + Organizing and maintaining documentation of application development and subsequent revisions, so others are able to understand the program **Experience:** + Strong Java programming/development skills, with… more
- Pacific Northwest National Laboratory (Richmond, VA)
- …+ Absence Management + Payroll (US) + Employee & Manager Self-Service + HR Help Desk , Touchpoints, Communicate, and Guided Learning Expertise across all areas is ... not expected. Candidates with strong experience in a subset of these areas are encouraged to apply. **Qualifications** Minimum Qualifications: + BS/BA and 7 years of relevant experience -OR- + MS/MA or higher and 5 years of relevant experience -OR- + PhD and 3… more
- V2X (Virginia Beach, VA)
- …with the administration of DOD C4ISR systems and networks which includes 24/7/365 help desk support or on-site technical support. + Other Requirements: + ... This position requires the ability to obtain and hold a DOD TOP SECRET (T5) / SCI clearance. + US Citizenship is required as this position will require access to US-Only data systems. + Must be able to obtain a US Passport for international travel. + Must be… more