- CACI International (Sterling, VA)
- …+ Provide internal consulting, technical guidance, information, and support to application developers, help desk , and field support staff + Assist in internal ... training programs + Provide Tier IV escalation support of CBP's Enterprise Wide Area Network Infrastructure + Troubleshoot multiple MPLS networks in a highly secure environment **You have:** + Must be a US Citizen with the ability to pass CBP background… more
- US Marine Corps (Quantico, VA)
- …performed by other functional SME to ensure proper and efficient performance. Provides Help Desk support to field activity users and internal users/team members ... in the ?how to? of proper setup and keying requirements. Provides onsite training to field users on human resources, benefits, payroll, reporting and query functionality. Manages the security administration setup and process by adding, deleting, changing users… more
- Stellar Innovations (Richmond, VA)
- …Certification. + MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be achieved after starting ... by completing a free online course. + US citizenship is mandatory. SIS, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual… more
- SAIC (Arlington, VA)
- …in managing CI/CD pipelines, including monitoring multiple tools and JIRA help desk queues. **Qualifications** **Required Skills/Experience:** + IAT Level ... III Certification (eg. CASP+, CCNP Security, CISA, CISSP, CCSP). + Familiarity with CI/CD pipelines, build tools (NPM, Maven, etc.), SCA tools (SonarQube, Fortify, etc.), Docker image creation, and Kubernetes container deployments. + Bachelor's Degree and 9… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …implements documentation and procedures for determining and/or preventing problems; + Assists the help desk in problem determination and solution; + Sets up, ... installs, and tests hardware and peripherals at user sites; + Installs network operating system and standard programs; + Assists in the installation of more complex software and equipment; + Provides basic one-on-one training to users; + Maintains system… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …and reporting. * Software development life cycle * O&M support * Help Desk experience Desired qualifications/non-essential skills required: * Project Management ... Professional (PMP) * IT Infrastructure Library (ITIL 4) * Certified Transition Manager (CTM) CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various… more
- SJ Technologies Inc (Quantico, VA)
- …in Atlassian Tools (Jira, Confluence). This role is pivotal in resolving complex help - desk escalations. The role is also critical during degradation in service ... (outage), when rapid triage, troubleshooting, documentation of Courses of Action, and application of the intervention or remedy is needed from a professional that can operate transparently with the client under near term pressure, even if the normal… more
- Acclaim Technical Services (Herndon, VA)
- …+ VoIP Telephone Installation experience. + Related work experience in a technical help desk position and IT hardware and cabling installation. + IAT ... III certification. + Experience with ServiceNow ITSM & ITOM. + ITIL(R) v4 Foundation, or higher, certification. Security Clearance Requirements: + Current/active TS/SCI with Polygraph. Physical Requirements: + Must be able to remain in a stationary position… more
- Choisys Technology (Crystal City, VA)
- …including but not limited to: IT operations, network and systems administration, help desk support, program management, leased circuit management, and facility ... operations. + Demonstrate expertise across key technology domains: Active Directory, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), domain file services, print services, enterprise backup, endpoint protection/antivirus, server operating… more
- Quality Technology Services, LLC (Ashburn, VA)
- …+ Associates degree or equivalent professional experience + Two or more years of help desk , technical support, or desktop support experience + One or more ... years of experience & knowledge of Windows 7/10, MSOffice, network connectivity, printer installation and mapping, etc. + Demonstrated expertise in standard workplace applications, including but not limited to Microsoft Office, Office 365,Visio, Project,… more