- Guidehouse (Mclean, VA)
- …or with Federal Acquisition Management. + Prior experience working as Customer Help Desk support and/or production application support. + Familiarity and/or ... experience implementing with low-code platforms. + Experience working in an agile development environment. + Understanding of responsible AI principles and model interpretability. The annual salary range for this position is $113,000.00-$188,000.00.… more
- Guidehouse (Mclean, VA)
- …ESB) and n-tier client-server architectures + Prior experience working as Customer Help Desk support and/or production application support + Experience working ... with data synced record types + An 'early adopter' mindset for new Appian platform features **What We Offer** **:** Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User Support, Tier 3 Server, Platform, ... and Network Infrastructure Support and Engineering. Services shall include, but are not limited to, technical assistance for hardware, software, and network issues; incident and problem resolution; service request management; infrastructure monitoring and… more
- Imagine One Technology & Management (Norfolk, VA)
- …Support - hosted environment operations. + System Administration - sys admin, help desk support, trouble ticket resolution. + Scaled Agile Framework ... (SAFe) certifications + Project Management Professional (PMP) certification **Educational Requirements:** + Master's Degree preferred in an IT field preferred. Bachelor's Degree will be substituted for additional years of experience. **Security Requirements:**… more
- UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
- …environment to meet deadlines while simultaneously performing multiple tasks. + Work with the Help Desk ; but also with various Department Points of contacts as ... needed to resolve customer problems. **Qualifications** + Must have demonstrated ability to produce system specifications, design requirements, test evaluation planning documents, and technical publications and reports. + Requires strong understanding of… more
- Nuclear Fuel Services (Lynchburg, VA)
- …+ Assists with work related to queued work orders received and assigned by the help desk . + Assists with creation of cyber security-related process and procedure ... documentation. + Performs basic information security related tasks under supervision of cyber engineers. + Supports the other local IT staff with a variety of projects as needed. Required Qualifications: + High School Diploma with current enrollment and… more
- CACI International (Arlington, VA)
- …and resolution of any network faults on the customer networks using the help desk ticketing software and tracking to completion. + Provide extensive ... troubleshooting and testing of video conferencing audiovisual equipment (multimedia, audiovisual, projection systems, displays, cameras, microphones, integrated A/V systems, streaming technologies, etc.) + Address and troubleshoot customer issues received via… more
- CACI International (VA)
- …of responsibility. + Experience reviewing both functional and technical specifications* Experience with Help Desk management and ticket analysis. + Must be a US ... Citizen and able to obtain an IT-II background investigation. **Desired skills:** + Experience with Agile Software Development methodology. + Agile Scrum, ITIL certifications. + Experience with DevSecOps best practices. - ** ** **What You Can Expect:** **A… more
- V2X (Virginia Beach, VA)
- …with the administration of DOD C4ISR systems and networks which includes 24/7/365 help desk support or on-site technical support. + Other Requirements: + ... This position requires the ability to obtain and hold a DOD TOP SECRET (T5) / SCI clearance. + US Citizenship is required as this position will require access to US-Only data systems. + Must be able to obtain a US Passport for international travel. + Must be… more
- Leidos (Chantilly, VA)
- …managing day-to-day tasks reliably. **Preferred Qualifications** + Experience in technical support, help desk , or product support roles. + Familiarity with ... standard operating procedures (SOPs) and the ability to develop or update service guides and repair protocols. + Working knowledge of CRM or case management systems (eg, Salesforce, Zendesk). + Experience in report writing and maintaining service records for… more
Recent Jobs
-
Senior Level Warranty Service Manager
- David Weekley Homes (Atlanta, GA)
-
Professional Development Program (PDP)-Environmental Engineering Class of
- BASF (Florham Park, NJ)
-
RN - Float / Resource Pool
- UnityPoint Health (Dubuque, IA)
-
Production Director (Oxford Campus)
- Pinelake Church (Oxford, MS)