- TekSynap (Springfield, VA)
- …and termination of employment. **Job Locations** _US-VA-Ashburn | US-VA-Springfield_ **ID** _2025-8247_ **Category** _Technical Support/ Help Desk_ **Type** _Regular ... Responsible for planning and coordinating all activities required to perform, monitor, and report on the incident remediation efforts. Responsible for communicating with the Incident Manager and other GSs for all Incidents. Will act at the contract Point of… more
- TekSynap (Springfield, VA)
- …and termination of employment. **Job Locations** _US-VA-Ashburn | US-VA-Springfield_ **ID** _2025-8244_ **Category** _Technical Support/ Help Desk_ **Type** _Regular ... Provides support in the translation of business requirements into telecommunications (eg, LAN, MAN, WAN, Voice and Video) requirements and orders. Provides in-depth operational analysis of the Network and recommendations for IT alternatives in support of… more
- TekSynap (Ashburn, VA)
- …and termination of employment. **Job Locations** _US-VA-Ashburn | US-VA-Springfield_ **ID** _2025-8251_ **Category** _Technical Support/ Help Desk_ **Type** _Regular ... Manages all aspects of the end-to-end release process. Ensures coordination of build and test environments teams and release teams (as applicable). Ensure teams follow the organization's established policies and procedures. Provides configuration management… more
- UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
- …environment to meet deadlines while simultaneously performing multiple tasks. + Work with the Help Desk ; but also with various Department Points of contacts as ... needed to resolve customer problems. **Qualifications** + Must have demonstrated ability to produce system specifications, design requirements, test evaluation planning documents, and technical publications and reports. + Requires strong understanding of… more
- Eliassen Group (Richmond, VA)
- …in increased quality and service. + Respond to escalated calls from users and the help desk + Assists in the support of the core commercial mortgage servicing ... and accounting platform. + Maintains regular and predictable attendance + Performs other duties as assigned **Experience Requirements:** **Requirements:** + Ability to transform data into information for analytics + Intermediate SQL skills oIncludes writing… more
- CACI International (Fairfax, VA)
- …JIRA, Mingle). + Experience with return merchandise authorization (RMA) process, defining help desk decision trees, and submitting purchase orders. + Experience ... with SATCOM systems. + Security+ or CISSP Certification - ** ** **What You Can Expect:** **A culture of integrity.** At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing… more
- Amentum (Fort Belvoir, VA)
- …Reports will include information on organizations and users requesting access. + Answer M3 Help Desk phone line and check voicemail. + Monitor DCD Access Mailbox ... across multiple networks and respond within 2 hours during normal business hours. + Manage and update the Army Intelligence Access Solutions website on JWICS. This site provides Army users with instructions, TTPs, and information to gain access to appropriate… more
- Acclaim Technical Services (Mclean, VA)
- …computer printer. PREFFERD SKILLS: + Related work experience in a technical help desk position + Special non-commercial systems administrator experience (access ... management/file transfer) IAT Level II certification. + Experience with ServiceNow ITSM & ITBM. + Prior experience managing projects from low-mid complexity. + ITIL(R) v4 Foundation, or higher, certification Equal Employment Opportunity / Affirmative Action… more
- TRIAEM, LLC (Springfield, VA)
- …problem tickets and coordinate problem fixes with the administrative tool administrators and NGA Help Desk . + Track and status MC&G PEO problem tickets for the ... administrative tools. + Provide limited MC&G PEO customer support to use the administrative tools, and refer customers to tool administrator resources for more in-depth training. + Identifying and documenting Weekly Activity Report (WAR) inputs. Clearance +… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …in requirements development, programming, software testing, technical writing, customer call support ( Help Desk ) desired. **Other Job Specific Skills** + Proven ... experience in QA test script writing and software UAT and ORT testing. + Proactive approach to gathering what is needed to write test scripts and perform testing. + Critical thinking skills to determine what needs tested, if different approaches are needed, if… more