- General Dynamics Information Technology (Fairfax, VA)
- …+ Daily maintenance of all ancillary environments (development, stage, UAT, demo, help desk ), + Interface and integration management. + Update system ... and technical documentation. Including existing and create new business process flow documents, and as-is and to-be process flows. Recommend and update system functional requirements based on process analysis. Provide technical write-ups and standard operating… more
- University of Virginia (Charlottesville, VA)
- …health or IT related majors Experience: 3 years relevant experience in a Help Desk /Information Systems setting or with Scheduling and/or Registration at UVA. ... Licensure: Certified Healthcare Access Manager (CHAM) or Certified Healthcare Access Associate (CHAA) by the NAHAM required within 18 months of hire date. PHYSICAL DEMANDS Job requires standing for prolonged periods, frequently bending/stooping, reaching… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Help Desk Support,Monitoring Tools,Technical Support **Experience:** 1 + ... years of related experience **US Citizenship Required:** Yes **Job Description:** **Job Summary:** As an IT Monitoring Specialist at GDIT, you will play a crucial role in ensuring the continuous operation and performance of our IT systems and infrastructure.… more
- TekSynap (Ashburn, VA)
- …compensation, benefits, and termination of employment. **Job Locations** _US-VA-Ashburn_ **ID** _2025-8146_ **Category** _Technical Support/ Help Desk_ **Type** ... This includes enabling large-scale analysis of relational data through innovative graphics and visualization techniques, utilizing high-performance computing resources. The engineer will work with open source, commercial off-the-shelf (COTS), and government… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix based systems. + ... Participate in on-call rotations to provide 24x7x365 infrastructure operations support. + Support infrequent after hours and weekend escalations as needed (aside from on-call rotation). + Optimize system operations and resource utilization as well as perform… more
- V2X (Springfield, VA)
- …addressing Cybersecurity vulnerabilities via a government agreed format, such as a Help Desk ticket application, electronic mail, memorandum, etc. + Shall ... develop an annual compilation of findings and observations based upon the Security Assessment Reports and Periodic Cybersecurity Assessment Reports or Security Compliance Reports based upon fiscal year assessments. The format shall be recommended for… more
- TekSynap (VA)
- …US-AR | US-CT | US-ID | US-IN | US-IA | US-MI | US-MS | US-MO | US-KS | _ **ID** _2025-8636_ **Category** _Technical Support/ Help Desk_ **Type** _Regular Full-Time_ ... + Diagnoses and resolves customer-reported incidents involving hardware, software, and network systems. + Performs analysis of user requirements and IT processes to enhance efficiency and service delivery. + Researches, identifies, and reports trends and… more
- EPS Corporation (Dahlgren, VA)
- …+ Document all service requests, incidents, and resolutions within the designated help desk system. + Escalate complex technical issues to higher-tier ... support when necessary while maintaining communication with the end user. + Support user account management, system access, and password resets in compliance with security policies. + Deliver professional and courteous customer service, maintaining a positive… more
- CACI International (Sterling, VA)
- …+ Provide internal consulting, technical guidance, information, and support to application developers, help desk , and field support staff + Assist in internal ... training programs + Provide Tier IV escalation support of CBP's Enterprise Wide Area Network Infrastructure + Troubleshoot multiple MPLS networks in a highly secure environment **You have:** + Must be a US Citizen with the ability to pass CBP background… more
- Stellar Innovations (Richmond, VA)
- …Certification. + MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be achieved after starting ... by completing a free online course. + US citizenship is mandatory. SIS, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual… more