- Leidos (Chantilly, VA)
- …Strong troubleshooting skills on Cisco routers and switches. + Familiarity with Web Help Desk ticketing system. + Network+ certification or equivalent is ... required. + Ability to perform detailed syslog analysis and manage network interface statuses. **Desired Qualifications** + Additional certifications such as CCNA, CCNP, Security+, or CISSP. + Experience with virtualization technologies and cloud networking… more
- CBRE (Chesapeake, VA)
- …aspects of operations, including preventative maintenance (PM), reactive maintenance, vendor services, help desk operation, soft service delivery where in scope, ... and extra works. *Ensure optimum staffing structures operate across the account, balancing cost reduction with the delivery of service excellence and employee satisfaction. Ensure structure supports peaks and troughs in workload, and disaster recovery. *Ensure… more
- Intelligent Waves (Reston, VA)
- …experience, or Master's degree with 6-10 years of relevant experience in network operations, help desk , or IT support, or an equivalent combination of education, ... training, and experience + Proficiency in network fundamentals, including TCP/IP, DNS, DHCP, VPNs, firewalls, and related protocols + Familiarity with monitoring tools such as SolarWinds, Nagios, or Splunk + Strong problem-solving abilities with a proven… more
- CACI International (Sterling, VA)
- …+ Provide internal consulting, technical guidance, information, and support to application developers, help desk , and field support staff + Assist in internal ... training programs + Provide Tier IV escalation support of CBP's Enterprise Wide Area Network Infrastructure + Troubleshoot multiple MPLS networks in a highly secure environment **You have:** + Must be a US Citizen with the ability to pass CBP background… more
- Parsons Corporation (Herndon, VA)
- …Bring:** + VoIP Telephone Installation experience. + Related work experience in a technical help desk position and IT hardware and cabling installation. + IAT ... III certification. + Experience with ServiceNow ITSM & ITOM. + ITIL(R) v4 Foundation, or higher, certification. **Security Clearance Requirements:** + Current/active TS/SCI with Full Scope Polygraph. **Physical Requirements:** + Must be able to remain in a… more
- Stellar Innovations (Richmond, VA)
- …Certification. + MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be achieved after starting ... by completing a free online course. + US citizenship is mandatory. SIS, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …and reporting. * Software development life cycle * O&M support * Help Desk experience Desired qualifications/non-essential skills required: * Project Management ... Professional (PMP) * IT Infrastructure Library (ITIL 4) * Certified Transition Manager (CTM) CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various… more
- Acclaim Technical Services (Herndon, VA)
- …+ VoIP Telephone Installation experience. + Related work experience in a technical help desk position and IT hardware and cabling installation. + IAT ... III certification. + Experience with ServiceNow ITSM & ITOM. + ITIL(R) v4 Foundation, or higher, certification. Security Clearance Requirements: + Current/active TS/SCI with Polygraph. Physical Requirements: + Must be able to remain in a stationary position… more
- NVR (Reston, VA)
- …and cost efficiency. . Investigate and resolve complex system issues escalated from the Help Desk or identified during design and development phases. . Stay up ... to date with emerging Azure technologies and industry best practices to drive innovation and continuous improvement. . Create and maintain comprehensive system documentation, including requirements, architecture diagrams, design specifications, and test plans.… more
- Leidos (Vienna, VA)
- …of government systems interconnects + Ensure Security compliance requirements + Provide on-site tiered help desk support to user base + Will work onsite in a ... SCIFwith operational pager/cell phone duty rotation + Contribute technical insights to guide the system's cloud hosting strategy + Develop monitoring dashboards to alert on software operational status + Metrics, performance reporting, system health and status… more