- Leidos (Chantilly, VA)
- …ERP systems (eg, Salesforce, ServiceNow, SAP). + Knowledge of technical support or help desk environments, especially in product service or repair. + Familiarity ... with change management principles and process improvement methodologies. + Demonstrated ability to handle escalated cases or complex service situations requiring cross-functional coordination. + Strong analytical skills and experience in report writing and… more
- Leidos (Chantilly, VA)
- …or software-related servicing. + Demonstrated success working in a call center or help desk setting. + Knowledge of basic troubleshooting techniques and the ... ability to assist in diagnosing customer issues. + Understanding of service-level agreements (SLAs), performance metrics, and quality control principles. + Ability to manage transactions or service requests efficiently while ensuring customer satisfaction. +… more
- TekSynap (Ashburn, VA)
- …compensation, benefits, and termination of employment. **Job Locations** _US-VA-Ashburn_ **ID** _2025-8026_ **Category** _Technical Support/ Help Desk_ **Type** ... This support includes monitoring activities, conducting threat analysis, investigating policy violations, identifying mitigation and / or remediation courses of action, and assessing risk posed by trusted insiders. Support the Cyber Defense Forensics and… more
- KBR (Chantilly, VA)
- …+ Support and maintain the Embassy network in accordance with the PWS/SOW. + Provide help desk support to staff and subcontractors as required. + Coordinate with ... the KBR corporate IT Helpdesk on new user account creation and maintenance. + Accounts may include login, email, and access to KBR corporate systems. + Maintain local user accounts. + Maintain and troubleshoot operational network infrastructure, including… more
- TekSynap (Ashburn, VA)
- …compensation, benefits, and termination of employment. **Job Locations** _US-VA-Ashburn_ **ID** _2025-8028_ **Category** _Technical Support/ Help Desk_ **Type** ... **Responsibilities & Qualifications** **ACTIVITIES & RESPONSIBILITIES** Make security content (eg, SIEM, EDR, IDS) recommendations to include new signatures, signature modifications, signature removals, and incorporate Indicators of Compromise (IOCs) from… more
- TekSynap (Ashburn, VA)
- …compensation, benefits, and termination of employment. **Job Locations** _US-VA-Ashburn_ **ID** _2025-8027_ **Category** _Technical Support/ Help Desk_ **Type** ... **Responsibilities & Qualifications** **ACTIVITIES & RESPONSIBILITIES** Support includes monitoring activities, developing cyber threat analysis, identifying mitigation and / or remediation courses of action, sharing actionable cyber threat intelligence used… more
- TekSynap (Ashburn, VA)
- …compensation, benefits, and termination of employment. **Job Locations** _US-VA-Ashburn_ **ID** _2025-8023_ **Category** _Technical Support/ Help Desk_ **Type** ... **Responsibilities & Qualifications** **ACTIVITIES & RESPONSIBILITIES** Assist the Government in managing Enterprise Information System Vulnerability Management (ISVM) compliance validation; briefing leadership on current and future vulnerabilities, security… more
- TekSynap (Ashburn, VA)
- …compensation, benefits, and termination of employment. **Job Locations** _US-VA-Ashburn_ **ID** _2025-8029_ **Category** _Technical Support/ Help Desk_ **Type** ... Lead the Cyber Threat Hunt team to propose corrective actions and inform the necessary parties of security issues, reportable offenses, or cybersecurity best practices. Assist Cyber Threat Hunt (CTH) with prioritizing cyber threat actor tactics, techniques,… more
- TekSynap (Ashburn, VA)
- …compensation, benefits, and termination of employment. **Job Locations** _US-VA-Ashburn_ **ID** _2025-8024_ **Category** _Technical Support/ Help Desk_ **Type** ... Advising and assisting with maintenance and engineering of the SOC infrastructure to include hardware and software for managing the lifecycle of all changes with minimum disruption to SOC services as well as ensure adaptability. Provide Security Modernization… more
- V2X (Reston, VA)
- …Experience utilizing Microsoft Office products (Required) + Familiarity with the National Help Desk Service Manager (NHDSM) Tool (Desired) + Strong organization ... skills + Ability to work effectively in a team environment + Excellent communication and inter-personal skills + Monthly Travel to GA and/or CA required. + What We Bring + At V2X we strive to be market competitive in our total reward offerings. + The… more