- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Manager** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir **Position ... using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained. -Configure Commercial Off-The-Shelf (COTS) application… more
- Enterprise Horizon Consulting Group (Yorktown, VA)
- …Job Description Enterprise Horizon Consulting Group is looking for a motivated Customer Support ( Help Desk ) Analyst to join our team and support our DoD client. ... + Active Secret Clearance is required. + Previous DoD customer support/ help desk experience is highly desired. + Experience supporting a DoD/Federal financial… more
- CACI International (Chantilly, VA)
- Help Desk Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: Regular Percentage of ... of Travel: None * * * **The Opportunity:** Join our team as a Help Desk Manager and lead a dynamic group of 10 technicians dedicated to providing exceptional… more
- M. C. Dean (Warrenton, VA)
- …technical leaders in electrical, engineering, and cybersecurity industries. We are seeking a ** Help Desk System Specialist 1** to join our **Security and ... + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and Desktop Support is… more
- CACI International (Chesapeake, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Public Trust Employee Type: Regular ... None Type of Travel: None * * * CACI is seeking a ** Help Desk Specialist** to support a DOD Travel contract. **Responsibilities:** + Provides assistance to… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- US Marine Corps (Quantico, VA)
- …resolution. Responsible for 1st level call resolution, escalation and logging of all inbound help desk requests received by telephone, email and via the trouble ... and services. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Uses any… more
- ABC Imaging (Annandale, VA)
- …and Shanghai. One Stop Solution. We are currently seeking a proactive and experienced IT Help Desk Support Specialist who can become an integral member of our ... team. Responsibilities include: + Level 2 technical support with Apple Mac's and Windows based computers and servers + Install operating systems, migrations, upgrades, etc. + Install and maintain virtual machines + Setup new or move existing computer hardware… more
- SMX (Fort Belvoir, VA)
- …all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site position at Ft. ... Belvoir. The Senior Help Desk Supervisor will be responsible for the day-to-day operations of the organization's help desk . This role involves overseeing… more
- General Dynamics Information Technology (Chantilly, VA)
- …Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,Problem ... * Required Technical Skills: Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred *… more