- CACI International (Arlington, VA)
- …and pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate will provide ... can be completed in the system by Army end users. You will oversee other Help Desk Analysts and assist with day-to-day help desk tasks to include… more
- NANA Regional Corporation (Arlington, VA)
- …software tools. + Travel to deliver training. + Provide Tier I and Tier II help desk support; respond to requests for assistance received either directly from ... the users of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the HSI Innovation Lab software platform applications. + Provide … more
- ADP (Norfolk, VA)
- …Compliance, and other departments with assistance with HR best practices, knowledge of Help Desk products including scope of services, and other requests as ... needed. + Maintain and update content, resource library, tools and templates of the HR Help Desk and its websites + Provide reports to management on Help … more
- NANA Regional Corporation (Fredericksburg, VA)
- …+ Assists other NDCAC personnel with problems or issues. + Supports the tiered Help Desk architecture. + Performs and conduct research of potential resolution of ... experience. + Must have at least five (5) years direct related experience in help desk and network support. + A minimum of three (3) years' experience in… more
- TekSynap (Arlington, VA)
- …operations help desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control equipment such as ... for equipment and services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD IT environment + 5+ years… more
- ManTech (Mclean, VA)
- …to include holidays. **Minimum Qualifications:** + HS diploma and 4+ years of relevant help desk experience OR Bachelor's degree + 1+ year of hands-on experience ... supporting customer IT help desk . + Experience resolving technical problems and answering queries via telephone or self-service involving hardware, software,… more
- Serco (Herndon, VA)
- …manages multiple government contracts in cloud environments with providing Network administration, Help Desk , Cybersecurity and SME support for both the network ... (IPINS). + You will lead your team to provide high quality network and help desk support to our current and future organization. + You will manage contract… more
- Serco (Herndon, VA)
- …IT environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both the network ... Cloud environments. + You will be responsible for the development of IT Help Desk knowledge management plans. + You will be responsible for providing IT… more
- Xerox (Richmond, VA)
- …point of contact for all equipment, support and service. + Order supplies through the Xerox Help Desk + Place service call for Xerox Devices when needed. + Check ... devices. + Supply inventory for your designated area + Daily check in email to Help Desk + Xerox Onsite to keep consistent updated logs of causes of downtime and… more
- SAIC (Reston, VA)
- …the following task areas: + Program and Task Management + Customer Experience, including Help Desk and Deskside Support + Cloud and Digital Environments + IT ... States and many will be remote, with the exception of Help Desk , Deskside Support, and select Infrastructure roles.** **Qualifications** EDUCATION AND… more