- ManTech (Herndon, VA)
- …years of experience. + Minimum 2 years of experience providing technical support in a help desk , service desk , or incident management role. + Proven ability ... to troubleshoot and resolve technical issues involving computer hardware, software, networks, and telecommunications systems. + Experience supporting Windows 10, Microsoft Office 2016 or later, and common business applications. + Knowledge of Windows Active… more
- Chenega Corporation (Fort Belvoir, VA)
- …Tier 2 level customer support functions. + Submit all initial IT requests to the Help Desk and monitor the progress of the requestor. + Utilize acquired ... satisfaction. + Assign tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated sites. + Ensure relationship… more
- SHRM (Alexandria, VA)
- …into all aspects of on-site event planning and execution. + Manage the A&A Help Desk staff at applicable events responding to inquiries and fulfilling ... reasonable accommodation. Physical requirements may include: + Prolonged periods of sitting at a desk and working on a computer. + Frequent use of hands and fingers… more
- TekSynap (Arlington, VA)
- …for IT Operations. + 3+ years of experience in leadership roles for Service Desk , Data Center, or Network teams. + ServiceNow ITSM/ITOM experience. + ITIL v4 ... an application, please contact ###@teksynap.com for assistance. **Job Locations** _US-VA-Arlington_ **ID** _2025-8570_ **Category** _Technical Support/ Help Desk_ **Type** _Regular… more
- TekSynap (Springfield, VA)
- …infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities for the ... benefits, and termination of employment. **Job Locations** _US-VA-Ashburn | US-VA-Springfield_ **ID** _2025-8246_ **Category** _Technical Support/ Help Desk_ **Type** _Regular… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle intricate ... or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment + Exceptional customer… more
- Chenega Corporation (Lorton, VA)
- …or GED equivalent + Associate degree preferred + 2+ years' experience in a general help desk or customer service role, preferably in a maintenance environment + ... there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in...them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We… more
- Chenega Corporation (Arlington, VA)
- …Create and brief deliverables on active projects and operational priorities. + Manage aging Help Desk , Operations, Security, and other ITD team requests as part ... there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in...them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We… more
- IBM (Alexandria, VA)
- …distributing fixes and patches across the network. Proactively monitoring and resolving help desk tickets. * Technical Solution Workshops: Conducting and ... bring together all the necessary technology and services to help customers solve their most challenging problems. Working in...surrounded by bright minds and keen co-creators-always willing to help and be helped-as you apply passion to work… more
- Kuehne+Nagel (Dulles, VA)
- …of the online application process due to a disability, please contact the Employee Services HR Help Desk at ### during the hours of 8:00am - 5:00pm EST; Monday ... As an Insurance professional at Nacora Insurance Brokerage, your job is to help individuals and companies manage and mitigate risks associated with their supply… more