- Koniag Government Services (Alexandria, VA)
- …issues as needed and following the standard escalation process provided in the agency DAI Help Desk SOP to ensure issues that require escalation to the DAI PMO ... (DLA) help desk follows the standardized process and format. + Assist with user account and responsibility management with regards to the DAI Budget Formulation… more
- Red Gate Group (Springfield, VA)
- …employee wellbeing. The Red Gate Group is seeking a Financial Systems Help Desk Analyst/Systems Accountant to support the National Geospatial-Intelligence Agency ... optimize NGA's enterprise financial tools. Responsibilities + Serve as a primary help desk contact for NGA financial system users, responding to questions and… more
- ManTech (Chantilly, VA)
- …limited to:** + Providing end-user support to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of service requests to include ... + Experience with Windows and Linux operating systems. + Experience providing help - desk end-user support for common desktop and server issues. + Experience… more
- ManTech (Chantilly, VA)
- …limited to:** + Providing end-user support to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of service requests to include ... both Windows and Linux operating systems. + End-User Support: Experience providing help - desk support for common desktop and server issues and with installing and… more
- ManTech (Chantilly, VA)
- …4+ years. + At least 4 years of experience providing technical support in a help desk , service desk , or incident management capacity. + CUSTOMER-specific ... Component Mission Administrator (CMA) or Directorate Mission Administrator (DMA) certification. + Demonstrated ability to troubleshoot and resolve technical issues involving computer hardware, software, networks, and telecommunications systems. + Experience… more
- ManTech (Herndon, VA)
- …of experience. + Minimum 2 years of experience providing technical support in a help desk , service desk , or incident management role. + CUSTOMER-specific ... Component Mission Administrator (CMA) or Directorate Mission Administrator (DMA) certification. + Proven ability to troubleshoot and resolve technical issues involving computer hardware, software, networks, and telecommunications systems. + Experience… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …the organization through activities including end user support and training, general help desk operations, yearly asset inventory support, problem identification ... develop functionality . Testing system functionality and troubleshooting system errors . Providing desk side support to users as they complete work in the asset… more
- Leader Communications Inc. (Portsmouth, VA)
- …+ SECURITY CLEARANCE REQUIREMENTS: Secret Skill & Certification Requirements + IT Help Desk support + Remedy + Hardware/Software support + User/permissions ... not limited to the following: + Providing desktop support and service desk operations, including troubleshooting hardware and software issues across Windows and… more
- Gama-1 Technologies (Norfolk, VA)
- …+ 1 year of experience as a System Administrator, or prior experience as a Help Desk technician + Understanding of networking protocols, LAN networking, and WAN ... under US East Coast standard hours Physical demands + Prolonged periods of sitting at a desk and working on a computer. + Must be able to access and navigate each… more
- Tyto Athene (Fort Belvoir, VA)
- …OKTA SSO integrations. + Provide Tier III support and work with Desktop Support/ Help Desk personnel, both internal and external (vendors), to provide resolutions ... of an integrated team including cybersecurity specialists, network engineers, service desk analysts, and other personnel. Applicant should be multi-disciplined with… more
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