- IT Concepts (Salem, VA)
- …may be substituted for education. + 2+ years of experience in IT Technical Support, Help Desk or System Administration. + Candidates must be able to meet the ... operation and user satisfaction. + Assist in delivering both remote and desk -side technical support, responding to IT support tickets, and performing diagnostic and… more
- ManTech (Mclean, VA)
- …Administrator (DMA) certification + 4+ years of experience providing technical support in a help desk , service desk , or incident management role. + ... Candidates should bring a strong background in IT troubleshooting and customer service, with experience supporting a broad range of technologies. + Proven ability to troubleshoot and resolve technical issues involving computer hardware, software, networks, and… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …in the following: At least one specialized application, such as, Asset Management, Help Desk Software, Identity Management, etc., that support an end user ... environment in areas such as but not limited to Identity Management Service Desk applications Asset Management etc. Serves as a liaison between the Helpdesk system… more
- Tyto Athene (Fort Belvoir, VA)
- …Active Directory & SSO + Provide Tier III support and work with Desktop Support/ Help Desk personnel, both internal and external (vendors), to provide resolutions ... of an integrated team including cybersecurity specialists, network engineers, service desk analysts, and other personnel on site. Applicant must be multi-disciplined… more
- TekSynap (Springfield, VA)
- …infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities for the ... benefits, and termination of employment. **Job Locations** _US-VA-Ashburn | US-VA-Springfield_ **ID** _2025-8246_ **Category** _Technical Support/ Help Desk_ **Type** _Regular… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle intricate ... or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment + Exceptional customer… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …Required:** None **Job Family:** Systems Administration **Skills:** IT Help Desk ,Linux,Microsoft (MS) Active Directory (AD),System Administration,Windows ... escalated technical issues effectively and efficiently. + Respond to service desk escalations using tools like **ServiceNow** or **NETS** ; provide documentation… more
- Chenega Corporation (Fort Belvoir, VA)
- …Tier 2 level customer support functions. + Submit all initial IT requests to the Help Desk and monitor the progress of the requestor. + Utilize acquired ... satisfaction. + Assign tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated sites. + Ensure relationship… more
- Chenega Corporation (Lorton, VA)
- …or GED equivalent + Associate degree preferred + 2+ years' experience in a general help desk or customer service role, preferably in a maintenance environment + ... there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in...them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We… more
- Kuehne+Nagel (Dulles, VA)
- …of the online application process due to a disability, please contact the Employee Services HR Help Desk at ### during the hours of 8:00am - 5:00pm EST; Monday ... As an Insurance professional at Nacora Insurance Brokerage, your job is to help individuals and companies manage and mitigate risks associated with their supply… more