- Robert Half Technology (Maryknoll, NY)
- Description We are looking for an experienced Lead Help Desk Analyst to oversee and enhance the skills of the Desktop Support team in Maryknoll, New York. ... efficient operation of desktop support services. The position also involves managing help desk -related projects and providing top-notch technical assistance to… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining ... / SSA, Unity Supply, Property Book, Finance, and Access modules + Help Desk ServiceNow ticket management **Other Job Specific Skills** + Works independently with… more
- Robert Half Technology (New York, NY)
- Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis in New York, New York. In this role, you will provide ... efficiency and user experience. Requirements * Proven experience in an IT help desk or technical support role, preferably in a corporate environment. * Strong… more
- Robert Half Technology (New York, NY)
- Description We are looking for a skilled Help Desk Analyst to provide exceptional technical support to both corporate office staff and remote team members. ... processes. Requirements * A minimum of 5 years of experience providing help desk support in a corporate environment. * Proficiency in troubleshooting and… more
- Robert Half Technology (New York, NY)
- Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis. In this role, you will provide technical support and ... troubleshoot issues related to both Mac and Windows operating systems, as well as various software applications. This position is based in New York, New York. Responsibilities: * Deliver technical assistance for O365 applications, including Teams and Outlook,… more
- Robert Half Technology (Bellmore, NY)
- Description We are offering a long term contract employment opportunity for a Help Desk Analyst in Bellmore, New York. This role will primarily revolve ... around providing technical support for various devices and systems, within a diverse technological environment. Responsibilities: * Provide technical assistance for desktop and laptop devices, ensuring efficient operation * Handle networking issues, utilizing… more
- Robert Half Technology (New York, NY)
- Description We are seeking a motivated and tech-savvy Help Desk Analyst to join our dynamic team. Located in a bustling city, this role involves providing ... essential support in a diverse, global setting. This role is a short-term contract employment opportunity. Responsibilities * Efficiently manage and resolve client inquiries, maintaining a client-first approach at all times * Prioritize tasks in a high-speed… more
- Binghamton University (Binghamton, NY)
- …Commensurate with experience Binghamton University Information Technology Services is looking for a Help Desk Support Analyst to join our Client Support ... Services team. The Help Desk Support Analyst will provide superior first-level IT customer support to the Binghamton University community by telephone,… more
- SUNY Upstate Medical University (Syracuse, NY)
- …problem source and dispatch additional support resources as required. Document all Help Desk calls received. Maintain accuracy of call database. Follow-up ... with users and/or second level support staff as appropriate. Determine potential causes and recommend proactive solutions for common problems. Provide users with purchasing information and new microcomputer hardware and software products. Minimum… more
- Robert Half Technology (New York, NY)
- …Profile - Roles and Responsibilities 1. Ensuring all the calls are reported to ServiceDesk and are resolved as per the SLAs . 2. Audit Compliance: Making sure all ... hardware within the company is under audit compliance. If system is moving out of company network permanently it needs to be completely formatted (kill disk). Coordinating with Managers + Supervisors to ensure audit compliance is met in VAC. 3. Escalate IT… more