- General Dynamics Information Technology (Quantico, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT. A career ... a meaningful part in improving how agencies operate. Our work depends on ** Help Desk Analyst Tier I** joining our IT Technology Development division within… more
- Enterprise Horizon Consulting Group (Yorktown, VA)
- …Job Description Enterprise Horizon Consulting Group is looking for a motivated Customer Support ( Help Desk ) Analyst to join our team and support our ... Under the oversight of the Customer Support Lead, the analyst 's responsibilities may include: + Monitoring the customer support...Active Secret Clearance is required. + Previous DoD customer support/ help desk experience is highly desired. +… more
- Robert Half Technology (Richmond, VA)
- Description We are looking for an experienced Help Desk Analyst III to join our team on a long-term contract basis in Richmond, Virginia. In this role, you ... other operating systems. Requirements * Significant experience in a Level 3 Help Desk or equivalent technical support role. * Advanced proficiency with Microsoft… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Functional/Business Analyst - Help Desk ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax **Position ... A reasonable estimate of the current range is $54,400- $120,000.00 **Skills:** + Help Desk /IT Services + Knowledge Management + Communications Management **What… more
- Robert Half Technology (Richmond, VA)
- …+ Education: High School Diploma or equivalent + Experience: + 2-4 years of Service Desk or Help Desk experience + 1 year of desktop administration ... procedures. + Review and implement new processes; ensure Service Desk staff are trained accordingly. + Strive to meet...and applications. + Monitor and act on dispatched Service Desk tickets. + Escalate unresolved issues to the Supervisor… more
- US Marine Corps (Quantico, VA)
- …resolution. Responsible for 1st level call resolution, escalation and logging of all inbound help desk requests received by telephone, email and via the trouble ... and services. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Uses any… more
- General Dynamics Information Technology (Chantilly, VA)
- …+ Experience with networked storage * Preferred Certifications: + CompTia Security+ HDI Customer Help Desk Analyst + Microsoft Office Specialist * Location: ... Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,Problem Solving,Troubleshooting… more
- COOLSOFT (Richmond, VA)
- …Candidates Strongly Preferred. * Please submit your top 2 Candidates. Description : The Help Desk Analyst will support VSPs new job applicant background ... Customer Relationship Management Analyst (Jobs in North Chesterfield, VA) Requirement id...background check program that uses criminal justice data to help employers assess if a job applicant is qualified… more
- CACI International (Arlington, VA)
- …and pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate will provide ... can be completed in the system by Army end users. You will oversee other Help Desk Analysts and assist with day-to-day help desk tasks to include… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a ... exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the...and coordinate software training for employees, including user guides, help sheets, and FAQ lists. + Coordinates with hardware… more