- Robert Half Technology (Brockport, NY)
- Description We are looking for a dedicated Help Desk Analyst to join our team in Monroe County, New York. In this role, you will provide essential IT support ... and professionally with users, ensuring excellent customer service. * Travel to remote locations to troubleshoot, repair, and install IT systems as required. *… more
- Loretto Management Corporation (Syracuse, NY)
- Overview The Client Support Analyst provides essential technical support for end-users across the organization, ensuring optimal satisfaction with their computing ... directly to the Client Support Manager, the Client Support Analyst works closely with the Desktop Administrator and other...Duties Specific to This Position: + Performs on-site and remote analysis, diagnosis, and resolution of desktop, laptop, and… more
- Rubrik (Albany, NY)
- …Team & About Role:** Rubrik is looking for a curious and self-motivated Deal Analyst for the Deal Structuring and approvals team to support our sales organization. ... and potential new customers driving faster closures and to help streamline the deal cycle. This role will require...deal exceptions, more difficult structuring issues and global deal desk matters. As the scope and growth of our… more
- Insight Global (New York, NY)
- …status/resolution information in ticketing database. * Ensure SLAs are met by reviewing the Help Desk inbox and tickets. Escalate issues and collaborate with the ... Job Description Insight Global is seeking a Helpdesk Analyst to join a prestigious international law firm...appropriate IT teams to find resolutions. * Update Help Desk knowledge base with accurate and… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... Compliance, and Information Security. Your Impact: As the GIS Analyst for the Division of HPD Tech, you will...support GIS users. - Document processes and workflows to help convey information to users of different levels of… more
- Charles B. Wang Community Health Center (Manhattan, NY)
- …ensuring ownership of each issue through full resolution. Escalate to the OCHIN Help Desk or submit JIRA tickets when needed, including providing necessary ... The EHR Support Analyst (ESA) is responsible for supporting the Health...with members and internal teams. This is a hybrid remote /in-person position that requires on-site presence at multiple Health… more
- CIBC (New York, NY)
- …perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview._ **How you'll ... financial institutions + Understand all aspects of business on desk and be able to back-up all traders +...Technical Knowledge At CIBC, we are in business to help our clients, employees and shareholders achieve what is… more
- JDA Partners Technical Services Group LLC (New York, NY)
- …automation, and process solutions to support global enterprises. We are seeking a Computer Help Desk Analyst to provide day-to-day technical support and ... executives and guests. Additionally, this position will collaborate with the company's help desk team to resolve broader technical issues and contribute… more
- AccentCare, Inc. (Yonkers, NY)
- …OneDrive, and secure remote access. + Triage and resolve escalated issues from the Help Desk . + Coordinate with Tier 3 teams and field services to ensure ... Yonkers, NYPosition: End User Support-IT Field ServicesJob ID: 71825 Remote /Virtual Position: HybridCoverage Area: New York & Surrounding areas-travel required… more
- Stony Brook University (Stony Brook, NY)
- …home folders and network shares. + Provide timely response and follow-up for day-to-day Help Desk tickets and support issues. + Active Directory account, group ... support for account and access related issues. + Provide support for remote access solutions. + Maintain documentation and runbooks for the Identity Management… more