- Pike Corporation (Plano, TX)
- …other departments within IT Operations + Document support incidents in detail within the Help Desk ticketing system. + Work with ITAM (Asset Management) to ... demands of the business. Managing escalated incidents and request from the Service Desk and working with other departments within IT Operations. Assisting end users… more
- TEKsystems (Coppell, TX)
- …THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts ... years of helpdesk / call center experience 1-2 years of experience working with " help desk ticketing tools" ie Service Now Experience supporting Work from Home… more
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