- ASM Research, An Accenture Federal Services Company (Denver, CO)
- The Tier 2 Technical Support Operations Analyst ...ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel ... application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management,...waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications… more
- Parsons Corporation (Colorado Springs, CO)
- …domain? We need your help . Our Team is looking for a **Service Desk Technician** . In this role you will maintain Information Technology (IT) systems and ... (SCI) and Special Access Program (SAP) activities. **Required Skills:** + Provides Tier 1 Service Desk problem identification, diagnosis and resolution of… more
- TEKsystems (Englewood, CO)
- …remote (shift schedule will vary.) + Candidate will be a member of customers restaurant Support Help Desk team, operating 7 days a week from 6am - 11pm. This ... therefore schedule flexibility is a must. Key Responsibilities: Provide Tier 1 support for hardware and network issues (eg,...must be flexible on their schedule. The Restaurant Support Help Desk operates 7 days a week… more
- Leidos (Centennial, CO)
- …four (4) years of experience in working in IT Service delivery as a Tier Analyst . + Industry experience working in a cross-functional matrixed team environment. ... ASC **IT&C** **(Information Technology and Communications)** **Senior Service Delivery Analyst ** supports the United States Antarctica Program (USAP) IT&C services… more
- SitusAMC (Denver, CO)
- …match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If ... Essential Job Functions: + Escalate problems to higher level tier groups as required or to supervisor. + Using...groups as required or to supervisor. + Using service desk software to record, track and document the problem… more
- CACI International (Denver, CO)
- …with enterprise monitoring tools such as HP OpenView or CA Concord. HDI Customer Help Desk Analyst certification or equivalent. Microsoft Office Specialist ... resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels,...of formal education. Minimum 3 years of experience in Help Desk support, IT service desk… more
- Parsons Corporation (Colorado Springs, CO)
- …activities. **"What You'll Be Doing"** + Provides Subject Matter Expert (SME) support to Tier 1 (Service Desk ) and Tier 2 (Escalation) problem ... solve major national security challenges in the space domain? We need your help . Our team is looking for a **SysOps Engineer (** **System Administrator).** In… more