- Robert Half Technology (St. Louis, MO)
- …updates and software installations. Requirements + 1-3 years of IT support experience (eg, Help Desk , Service Desk , or Desktop Support roles). + Bilingual ... systems. The ideal candidate will be responsible for resolving Tier 1 and Tier 1.5 tickets, performing...documentation resources. + Offer remote support and occasional on-site help based on organizational needs. + Assist with basic… more
- Robert Half Technology (St. Louis, MO)
- Description We are looking for a dedicated Help Desk Analyst to join our team in Saint Louis, Missouri. In this Contract-to-Permanent position, you will play ... current employees. * Troubleshoot and resolve technical issues at Tier 1 level, escalating complex problems to higher support...Active Directory. * 1-2 years of experience in a help desk or IT support role. *… more
- TEKsystems (Ballwin, MO)
- …position will support end users relating to Information Technology infrastructure components. The Help Desk Analyst is responsible for daily, weekly, and ... TEKsystems is hiring! We are looking for a tier 2 Help Desk ...keep our client's systems running at peak performance. The Help Desk Analyst 's will perform… more
- Children's Mercy Kansas City (Kansas City, MO)
- …Bachelor's Degree in any technical field preferred and 3-5 years' experience in Service Desk , Help Desk , Call Center, Customer Service, Customer Support, ... Analyst is a subject matter expert on all Tier 1 support processes. Serves as an internal escalation...diploma, or equivalent, and 7+ years' experience in Service Desk , Help Desk , Call Center,… more
- Children's Mercy Kansas City (Kansas City, MO)
- …+ Associate's Degree in technical focus preferred and 1-2 years experience in Service Desk , Help Desk , Call Center, Customer Service, Customer Support, ... beyond the walls of our hospital. Overview Service Operations Analyst is responsible for day-to-day analysis, participation, and completion...diploma or equivalent and 3-5 years experience in Service Desk , Help Desk , Call Center,… more
- Children's Mercy Kansas City (Kansas City, MO)
- …Overview The Service Operations Associate Analyst is responsible for day-to-day Service Desk Tier 1 support work that includes system monitoring and Tier ... Incidents, Requests, and support phone calls and/or chats. Associate Analyst follows established processes and procedures in the form...diploma, or equivalent, and 1-2 years' experience in Service Desk , Help Desk , Call Center,… more
- Lincoln Financial (Jefferson City, MO)
- …all work activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow incident, ... and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm and assess data… more
- Children's Mercy Kansas City (Kansas City, MO)
- …any technical field preferred and 3-5 years experience in Supervision, Management, Service Desk , Help Desk , Call Center, Customer Service, Customer Support, ... and service quality, while providing technical guidance and supporting Tier 1 escalations. Collaborates with leadership to improve operational...7 or more years experience in Supervision, Management, Service Desk , Help Desk , Call Center,… more