• Business Systems Analyst

    CACI International (Washington, DC)
    …system analysis, developing standard operating procedures, audit compliance, end user training, and Help Desk support. + Provide expertise in PPBE to support ... Business Systems Analyst Job Category: Information Technology Time Type: Full...end user community via phone and email during specified Help Desk hours. + Candidates must be… more
    CACI International (09/05/25)
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  • Computer Support Analyst

    Leidos (Reston, VA)
    …installation, configuration, and troubleshooting. * Dell Hardware installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some ... The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This is a… more
    Leidos (09/27/25)
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  • Business Systems Analyst

    CACI International (Annapolis Junction, MD)
    …of lower level employees. + Provides advice, guidance, and direction to other technical help desk technicians with complicated user questions or * requests. + ... Business Systems Analyst Job Category: Engineering Time Type: Full time...complicated user questions. + Escalate complex system questions to Tier II & III Support and appropriate Government stakeholders.… more
    CACI International (09/17/25)
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  • Business Analyst TS/SCI with Poly REQUIRED

    CGI Technologies and Solutions, Inc. (Chantilly, VA)
    …new capabilities and change requests/enhancements on existing capabilities * Provide direct user support ( Tier 1/2 service desk ) * Act as liaison with client for ... **Business Analyst TS/SCI with Poly REQUIRED** **Category:** Business Consulting,...and the wisdom to know when to ask for help * Ability to collaborate with team members and… more
    CGI Technologies and Solutions, Inc. (08/02/25)
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  • Technical Support Analyst , Staff

    Acclaim Technical Services (Mclean, VA)
    …computer printer. PREFFERD SKILLS: + Related work experience in a technical help desk position + Special non-commercial systems administrator experience (access ... to grow. We are actively hiring a Technical Support Analyst , Staff with TS/SCI clearance and polygraph to join...troubleshooting, designing, and implementing fixes with minimal escalation to Tier 3 support + Providing basic user training in… more
    Acclaim Technical Services (07/19/25)
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  • Product Support Engineer

    CACI International (Ashburn, VA)
    …and maintain knowledge base articles, training materials, and documentation for the help desk team. Define and strategize Incident, Knowledge, and Problem ... at the team and portfolio levels. **Responsibilities:** Provide advanced Tier 2 remote support and troubleshooting for end users...timely manner. + Act as a liaison between the help desk and enterprise clients, ensuring clear… more
    CACI International (09/25/25)
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  • Service Center Frontline Account Manager

    CACI International (Chantilly, VA)
    …with enterprise monitoring tools such as HP OpenView or CA Concord. HDI Customer Help Desk Analyst certification or equivalent. Microsoft Office Specialist ... resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels,...of formal education. Minimum 3 years of experience in Help Desk support, IT service desk… more
    CACI International (09/30/25)
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  • Frontline Account Manager

    CACI International (Chantilly, VA)
    …enterprise monitoring tools such as HP OpenView or CA Concord. + HDI Customer Help Desk Analyst certification or equivalent. + Microsoft Office Specialist ... resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels,...formal education. + Minimum 3 years of experience in Help Desk support, IT service desk… more
    CACI International (08/20/25)
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  • PC Support Technician

    Amentum (Annapolis Junction, MD)
    …that may include training and evaluation; and, to support daily activities of the County Help Desk to include answering trouble calls and providing Tier 2 ... second line diagnosis for PC/Tablet hardware and software problems, and provide help desk problem resolution. Employees receive general supervision from a… more
    Amentum (09/13/25)
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  • Cyber Threat Hunt Lead

    TekSynap (Ashburn, VA)
    …eligible) + Experience: A minimum of five (5) years of experience as a Tier III senior cyber threat hunt analyst performing threat analysis, technical analysis, ... of the following: DoD 8570 IAT Level II or IAM Level I or CSSP Analyst / Incident Responder **Overview** We are seeking an experienced **Cyber Threat Hunt Lead** in… more
    TekSynap (09/02/25)
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