- E-volve Technology Systems, Inc. (Reston, VA)
- …is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle intricate ... obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive...Ability to thrive in a fast-paced environment + Exceptional customer service skills with the ability to… more
- Actalent (Fort Belvoir, VA)
- …breakdown). + Understanding of licensing for our client or similar competitors. + Help desk experience with a focus on customer service and a positive ... to completion using JIRA, with ServiceNow as a backup. + Provide white-glove customer service to ensure client satisfaction. + Conduct weekly and monthly… more
- Sunrise Senior Living (Mclean, VA)
- …plans to improve customer satisfaction and drive process improvements. + Ensure Help Desk inquiries are handled appropriately and timely. + Report on field ... Pay Manager has oversight of the Purchasing System, Expense System, Procure to Pay (P2P) Help Desk and Purchasing Care (P Card) Program and is responsible for… more
- EPS Corporation (Dahlgren, VA)
- …Document all service requests, incidents, and resolutions within the designated help desk system. + Escalate complex technical issues to higher-tier support ... Corporation is seeking a dedicatedCustomer Technical Support Specialist (NEN)to provide exceptional customer service and technical support to employees and end… more
- Capital One (Mclean, VA)
- …and work with the Deal Desk to support individual Sales associates to help them prepare for customer calls, support deal prioritization, and ensure adherence ... One Software provides enterprise B2B software and data management solutions to help other businesses accelerate their cloud journeys, manage cloud costs, and secure… more
- NANA Regional Corporation (Fredericksburg, VA)
- …+ Assists other NDCAC personnel with problems or issues. + Supports the tiered Help Desk architecture. + Performs and conduct research of potential resolution of ... at least five (5) years direct related experience in help desk and network support. + A...mobile forensic reports, etc.). + Possess and demonstrate excellent customer service centric attitude. + Be proficient… more
- Clark Construction Group, LLC (Mclean, VA)
- … interruptions **Basic Qualifications** + 1-2+ years of experience working in a dedicated IT Help Desk , Service Desk , or Technical Support role + ... enthusiastic learner with a strong desire to deliver exceptional customer service . This is an onsite role...Proficiency with an IT ticketing system (eg, ServiceNow, JIRA Service Desk , Zendesk) + Strong organizational skills… more
- Sunrise Senior Living (Fairfax, VA)
- …role include but are not limited to the essential functions listed as follows: ** Customer Service ** + Oversee the community entry area for visitors, guests, and ... administrative duties pertaining to the resident move-in process. **Front Desk and Bistro Areas** + Keep desk ...**Experience and Qualifications** + High School degree/GED + Proven customer service experience and skills + Proficiency… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center...desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech… more
- Allied Universal (Mclean, VA)
- …situations. You will interact with guests and team members, provide exceptional customer service , and support a secure environment by upholding Allied ... a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Security Professional at a high-profile retail location, you...our Perks Program. **What You'll Do:** + Provide excellent customer service to guests, visitors, and staff… more