• Senior Analyst, Service Desk Operations

    City of New York (New York, NY)
    Job Description **This is not a Help Desk / Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group… more
    City of New York (09/11/25)
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  • IT Manager

    Eastman Kodak Company (Rochester, NY)
    …and supervision for the team. Your team will provide services related to help desk services, laptop / desktop provisioning (installation, configuration ... You should have experience with Windows OS and related desktop technologies and with day-to-day management in a service...and desktops 40% *Provide exceptional end user service and help desk support 30% *Securely automate end… more
    Eastman Kodak Company (08/30/25)
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  • Help Desk Assistant, Communications…

    Monroe Community College (Rochester, NY)
    …responsible for assisting with the daily operations of the technical services help desk in MCC's Technology division, providing first-line routine diagnosis ... + Assists in the coordination of the development of help desk strategies + Assists in the...through telephone, screen sharing, and remote control of the desktop + Installs software and updates for computers +… more
    Monroe Community College (11/01/25)
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  • Senior Help Desk Technician

    Chenega Corporation (West Point, NY)
    **Req ID:** 38335 **Summary** **Senior Help Desk Technician** **West Point, NY** Are you ready to enhance your skills and build your career in a rapidly evolving ... take your career to the next level! The **Senior Help Desk Technician** will respond to incoming...Tier 1/2 support for all client workstation hardware, including desktop , laptops, and tablets. + Ability to provide Tier… more
    Chenega Corporation (11/17/25)
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  • IT Help Desk Technician

    UNIVERSAL Technologies, LLC (Long Island City, NY)
    UNIVERSAL Technologies is seeking an IT Help Desk Technician for an on-site role in Long Island City, NY. May change to a hybrid schedule after 90 days. ... active LinkedIn preferred. This role provides hands-on technical support for desktop and laptop computers, software applications, peripheral devices, and related… more
    UNIVERSAL Technologies, LLC (11/20/25)
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  • College Aide- Help Desk Technician

    City of New York (New York, NY)
    …opportunities for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/ ... desktop support for hardware and software computer systems and...St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide Remote… more
    City of New York (10/31/25)
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  • Assistant Director, Service Desk Operations

    City of New York (New York, NY)
    Job Description Note: This is NOT a Helpdesk/ Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency ... flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when necessary.… more
    City of New York (10/03/25)
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  • Analyst, Service Desk Operations (Nonprofit…

    City of New York (New York, NY)
    Job Description Note: This is NOT a Helpdesk/ Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...operational data, and interact with external stakeholders. The Service Desk Unit is part of a central services and… more
    City of New York (10/29/25)
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  • Analyst, Service Desk Operations

    City of New York (New York, NY)
    Job Description Note: This is NOT a Helpdesk/ Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency ... duties. Analysts also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact with external… more
    City of New York (10/29/25)
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  • IT Technical Shift Lead ( Desktop Support)

    GovCIO (Albany, NY)
    …The IT Technical Shift Lead is responsible for managing and leading the IT help desk team during assigned shifts. This role ensures timely and effective ... troubleshooting and resolution of desktop , laptop, and peripheral issues, while maintaining high standards...fully remote. **Responsibilities** + Lead and supervise the IT help desk team during assigned shifts. +… more
    GovCIO (11/19/25)
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