- Alfred University (Alfred, NY)
- …scheduling for completion of work orders. Consults and collaborates with network and Help Desk personnel to optimize university computer hardware and software ... other current/pending works in progress. + Consult and collaborate with network and Help Desk personnel to optimize University computer hardware and software… more
- UNIVERSAL Technologies, LLC (Long Island City, NY)
- UNIVERSAL Technologies is seeking an IT Help Desk Technician for an on-site role in Long Island City, NY. May change to a hybrid schedule after 90 days. ... active LinkedIn preferred. This role provides hands-on technical support for desktop and laptop computers, software applications, peripheral devices, and related… more
- TEKsystems (Falconer, NY)
- …support. + Documentation: Document technical procedures, support requests, and solutions in a help desk system. + Inventory management: Maintain an inventory of ... A desktop support technician provides technical assistance and resolves...Remove viruses and spyware from user workstations. + Onboarding: Help onboard new employees by setting up their workstations… more
- City of New York (New York, NY)
- …opportunities for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/ ... desktop support for hardware and software computer systems and...St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide Remote… more
- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk/ Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency ... flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when necessary.… more
- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk/ Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...operational data, and interact with external stakeholders. The Service Desk Unit is part of a central services and… more
- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk/ Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency ... duties. Analysts also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact with external… more
- MTA (Jamaica, NY)
- …Level 1 coverage at the IT Service Desk as needed. This includes basic help desk resolution and service desk delivery. + Plan, design, and engineer ... technical support includes, but is not limited to, the following: desktop computers, phones/phone services, mobile devices - phones/phone services, tablets, laptops,… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- …Technology Reports To: IT Helpdesk Supervisor FLSA Status: Non - Exempt SUMMARY: The Help Desk Technician's role is to ensure proper computer operation so that ... well as require that the individual give in-person, hands-on help at the desktop level. ESSENTIAL DUTIES...issue. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule… more
- SUNY Delhi (Delhi, NY)
- …follow both written and oral directions from CIS supervisory staff and utilize our Help Desk ticketing system effectively. Typical duties include, but are not ... skills by using investigative methods and Infrastructure Services tools. -Provide Help Desk coverage as needed. Other Expectations: -Attend monthly… more
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