- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk/ Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency ... duties. Analysts also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact with external… more
- Reliant Community Credit Union (Sodus, NY)
- …principles as related to systems infrastructure. + Emerging technologies and trends in desktop support and help desk management + Strong troubleshooting ... row, seeks anITHelpdesk Supervisorto join our team. The IT Help Desk Supervisor is responsible for overseeing...+ Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or ITIL Foundation are a plus. +… more
- SUNY Delhi (Delhi, NY)
- …follow both written and oral directions from CIS supervisory staff and utilize our Help Desk ticketing system effectively. Typical duties include, but are not ... skills by using investigative methods and Infrastructure Services tools. -Provide Help Desk coverage as needed. Other Expectations: -Attend monthly… more
- Albany Medical Center (Albany, NY)
- …The Tech Field Support will take ownership of issues escalated to them by Help Desk Techs and work to resolution utilizing all skills, experience, training, ... Med employees during their interaction with the Albany Med Help Desk . The Tech Field Support acts...equipment in a timely manner + Provide support with desktop troubleshooting, configuration and diagnostic tools + Install terminals,… more
- City of New York (New York, NY)
- …PREFERRED SKILLS: - Excellent Customer Service experience. - Excellent understanding of Help Desk environment including operations, processes, etc. - Minimum of ... useful and available. The nation's leading local health department seeks a Desktop Compliance Technician to join its award-winning, innovative technology team in… more
- Rallye Motor Company (Roslyn, NY)
- …Island's premier luxury automotive dealership, has an immediate career opportunity for a Help Desk Technician to provide fast and useful technical assistance on ... issues and offer advice to solve them. An excellent Help desk technician must have good technical...as the first point of contact for users experiencing desktop , laptop, application, and password issues. + Provide technical… more
- TEKsystems (Victor, NY)
- Description ** Looking for a Sys Admin (L1) or L2/3 Desktop looking to move into Systems Administrator. Job scope has changed slightly where they are looking to ... yrs exp). If candidate is more in the L2/3 Desktop level of experience we will be looking to...Admin - Patch Management - General Security Knowledge Service Desk Technician (50%) - Take tickets, interact, troubleshoot, resolve… more
- Alfred University (Alfred, NY)
- …with the Helpdesk Manager, System Administrator, Network Manager, ITS Trainer, and Desktop Technicians to resolve desktop support issues. The primary functions ... coordinate necessary supplies and workers for "Start-up." + Cover desk hours that are vacant due to student absences...up spam and email filters, setting up personal folders, help back up needed emails, etc.). + Provides backup… more
- City of New York (New York, NY)
- …School Student Aide , to perform the below task: Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/ desktop ... St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide Remote... Tickets submitted by the DYCD staff. Provide Remote Desktop and Laptop support for DYCD staff participating in… more
- Capital Region BOCES (Albany, NY)
- … desktop ). + Diagnoses computer and network problems on-site or by means of help desk staff with user telephone consultations. + Works with vendors to ... the examination, twenty-four (24) months permanent competitive class status as a Help Desk Technician in the agency where the vacancy, or anticipated vacancy,… more