- Capital Region BOCES (Albany, NY)
- … desktop ). + Diagnoses computer and network problems on-site or by means of help desk staff with user telephone consultations. + Works with vendors to ... computer systems and networks. PROMOTIONAL : Twenty-four months (24) as a Help Desk Technician in the agency where the vacancy, or anticipated vacancy, exists.… more
- TEKsystems (Syracuse, NY)
- …dispatches, including scheduling, ordering parts, and follow-ups. ○ Triage service desk tickets, gather missing information, and make outbound calls to offices. ... Customer Service, Communication, and Documentation skillset ○ Well-rounded PC desktop technician with strong troubleshooting skills (Windows, software, networking).… more
- 32BJ Benefit Funds (New York, NY)
- …to alerts for hardware and software issues. + Provide excellent customer service, answer Help Desk phone in courteous and professional manner. + Understand and ... as the lead for the setup, configuration, and technical support for desktop computers (physical and virtual), applications, and related technology and ensures proper… more
- Brennan Center for Justice (New York, NY)
- …of public opinion. The Brennan Center seeks an intern to assist our IT Director in providing help desk support to our staff in New York and DC. This is an ... This internship is in-person at our New York office. Responsibilities: + Provide desktop and telephone support to all Brennan Center employees. + Properly document… more
- CUNY (New York, NY)
- …at a College or Unit. They work in technical support, applications development, operations, help desk , and similar environments, as well as in the field where ... ) the following specific duties: + The delivery, setup and configuration of desktop computers and laptops. + Replacement and/or upgrading hardware components in … more
- Momentive Performance Materials Inc. (Niskayuna, NY)
- …operational ownership of end-user systems including, but not limited to, desktop computers, laptops/tablets, peripherals, VDI, remote and wireless access and the ... end user technology services to all our customers including desktop , mobile, and remote. + Provides direct support to...external) as needed. + Partners with the Global Service Desk to ensure IT services are delivered optimally and… more
- Enhanced Protection Services (New York, NY)
- …courteous, timely, and effective resolution of support issues + Engage in Level 1 Help Desk support for end users via account support, troubleshooting, and other ... next support tier, as written in support documentation(s) + Troubleshoot desktop and internal/production server technical issues using personal skills, knowledge… more
- New York State Civil Service (Buffalo, NY)
- …tickets within designated assignment group.* Receive and professionally and courteously address desktop support calls transferred by the Service Desk .* Monitor ... NY HELP Yes Agency Information Technology Services, Office of...Information Technology Specialist 2/Zone Technician will function as general desktop support staff for Workplace Services Support within the… more
- New York State Civil Service (Albany, NY)
- …tickets within designated assignment group.* Receive and professionally and courteously address desktop support calls transferred by the Service Desk .* Monitor ... NY HELP No Agency Information Technology Services, Office of...Specialist 3 will function as manager of lower-level general desktop support staff for End User Support within the… more
- Cognizant (Albany, NY)
- …Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support, Messaging and Collaboration, ... . Envision and build new opportunities within existing and new businesses . Help account leadership and delivery leadership by highlighting risks and issues related… more
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